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CodingclaveAU

Motel and hotel PMS, priced in AUD

Hotel management software for Australian motels, pubs and small hotels

Stop double-selling your last room, take more bookings direct and close the day with a one-click night audit.

From A$45 a monthexcl. GSTSee pricing →

Watch the walkthrough
Booking calendar · demo · live demo, sample data
Booking calendar in Codingclave's hotel management software: rooms by floor down the side, the next 14 days across the top, with confirmed, checked-in, checked-out and unassigned bookings.

Overview

Front desk, room rack, housekeeping, a two-way channel manager, a commission-free booking engine, bar POS charge-to-room and GST tax invoices come in every plan: A$45 a month, A$399 a year, or A$1,799 once for a self-hosted licence with full source code. Get the demo login on WhatsApp, with no sales call needed.

By Ashish Sharma, founder · Updated 5 October 2026

  • A$45 a month, every feature
  • Buy once: A$1,799 with source code
  • Two-way channel manager for OTAs
  • GST tax invoices and split folios
  • Mon–Sat support to 12:30am Sydney

Quick answer

How much does hotel management software cost in Australia?

For a small Australian motel or hotel, published starting prices run from about A$36 to A$125 a month before extras. Codingclave's hotel management software is A$45 a month, A$399 a year, or A$1,799 once for a self-hosted licence with full source code. GuestPoint is listed from $125 a month (Basic) on Capterra Australia, Preno from £19 (about A$36) plus a 1% booking fee, and eviivo from US$50 (about A$72). RMS Cloud, EzyRez, Cloudbeds and Mews quote privately, and we couldn't verify an AUD price for Little Hotelier.

  • Over 3 years: our yearly plan totals A$1,197; GuestPoint Basic from $4,500 as listed
  • Booking.com says its commission averages around 15% globally, usually more than your PMS bill
  • Pounds and US dollars converted at RBA rates for 2 Oct 2026 (A$1 = US$0.6933 = £0.5249)
  • Our prices exclude GST (see the pricing note); competitors' GST basis may differ

Watch the demo

See the software working

A full walkthrough recorded on our live system. It was filmed on our Indian demo set-up, so any prices on screen are in rupees; Australian prices are the A$ figures on this page.

Get the login on WhatsApp first, then open the demo. No sign-up needed.

01of 10

Motel management software: what an Australian property actually needs

Tourism Research Australia counted 78% of tourism businesses as non-employing or with one to four staff in June 2025. So judge motel booking systems in Australia on one test: do they take admin off the person who is also the receptionist and the night auditor? Here is the software across a motel's day, or open the live demo and try each step.

Screen preview of the housekeeping board from our live demo, with sample data.
  • Walk-ins on the visual room rack

    A contractor pulls in at 6pm wanting two nights. The colour-coded room rack shows every room as vacant, occupied, dirty or blocked, so you pick a clean room, take payment and check them in. The channel manager then takes that room off your other channels within minutes.

  • Late arrivals and express check-in/out

    Highway motels take arrivals after the office shuts. With express check-in, the room, advance payment and folio are ready before the guest turns up. Express check-out settles the folio and prints the tax invoice in a minute.

  • Housekeeping: stayover and departure cleans

    Housekeepers update room status (clean, dirty, inspected, out of order) from a mobile view and work from a daily task list, so the desk can sell a room the moment it's marked clean. A broken air-conditioner goes in the maintenance log and the room stays off sale until the job is closed.

  • Tradie, contractor and corporate long stays

    A civil crew booking six rooms for five weeks wants one invoice to the company. Set a long-stay rate and split the folios: rooms bill to the company, meals and extras to each worker. Stays of 28 days or more also change the GST calculation (see below).

  • Pub with rooms: bar and bistro charges to the room

    The built-in restaurant POS posts the bistro dinner or the round at the bar straight to the guest's folio, so it's paid at check-out instead of chased on a docket. For a stand-alone venue system, see our restaurant POS for Australian venues.

  • Long weekends, school holidays and Easter

    Seasonal pricing, minimum-stay rules and closed-to-arrival restrictions let you set a three-night Easter minimum once, and the channel manager sends the same rules to every OTA.

  • One-click night audit for the owner who closes at 11pm

    One click closes the business day and reconciles revenue, with occupancy, ADR and RevPAR reports, outlet-wise POS sales and a sales register your bookkeeper can export. Every folio change is audit-logged. The full module list is on the hotel management software product page.

  • A motel in one town, apartments in another

    Multi-property support runs both from one login, each with its own rooms, rates and reports plus a group dashboard. Staff see only what their role allows. Management companies running many brands should look at the multi-tenant edition.

02of 10

Which properties it suits, and when another PMS is the better choice

As a PMS for small hotels, it fits properties of roughly 8 to 60 rooms: motels, pubs with accommodation, boutique hotels, B&Bs, serviced apartments and small groups that want the desk, the OTAs and the bar in one system. Some properties are better served elsewhere.

  • Holiday and caravan parks: look at RMS Cloud or Newbook

    If your income comes from powered sites, cabins and a park map, choose a system built for parks. RMS Cloud and Newbook both serve holiday parks; ours is built around rooms.

  • Management rights and letting pools: talk to EzyRez too

    Queensland management-rights complexes often need letting-pool owner statements and trust accounting, and EzyRez lists management rights as a core module. Don't assume ours covers trust accounting: ask at the fit check and we answer in writing.

  • Hotels of 150+ rooms: look at Mews or OPERA Cloud

    A property with a revenue manager, conference business and GDS bookings needs enterprise revenue management. Mews and Oracle OPERA Cloud are aimed at that market; we aren't.

  • Owners who need on-site visits or a 9am phone line

    Choose a vendor with staff in Australia. EzyRez, for example, lists a Queensland office and an 1800 number. We work remotely, as the support section explains.

03of 10

What to look for: 10 questions to ask in any hotel PMS demo

Take this list into every demo, ours included, and ask for the answers in writing.

10 questions to ask

  1. Is the channel manager two-way, and which of Booking.com, Expedia (with Wotif and Hotels.com), Agoda and Airbnb connect for my property?
  2. What does the starting price include: channel manager, booking engine, POS, extra properties?
  3. Does the tax invoice print 'tax invoice', my ABN and the GST line?
  4. Can one stay split across company and guest folios?
  5. Which payment gateway or EFTPOS terminal works with it: Tyro, Square, Stripe, Windcave?
  6. Which card-key lock system works with it, or are keys cut separately?
  7. Does my bookkeeper get a Xero or MYOB link, or a CSV export?
  8. What happens when the internet drops at the desk?
  9. What are the support hours in my time zone?
  10. How do I export my data if I leave?

Our answers to 1 and 5 to 7 depend on your channels and hardware, so we confirm them for your property before you sign. The rest are answered on this page.

04of 10

Australian hotel PMS prices compared (checked 5 Oct 2026)

Most hotel PMS vendors in Australia quote privately, so a price check doubles as a sales call. Capterra Australia lists Preno in pounds and several global systems in US dollars, so a figure on a .com.au page may not be AUD. Hotel Tech Report's Oceania ranking, updated 30 September 2026, puts RMS first (recommended by 207 hotels) and Preno second (121 hotels), from 513 hoteliers surveyed, yet RMS Cloud publishes no price on its website.

Published starting prices, 5 Oct 2026. AUD at RBA rates for 2 Oct 2026. Our prices exclude GST; competitors' GST basis may differ. Confirm with each vendor.
SystemBased inBest fitPublished starting priceAbout in AUDTrial or demoSource
CodingclaveLucknow, India (remote)Motels, pubs, small hotelsA$45/month, A$399/year or A$1,799 onceAs shownLive demoOur price list
GuestPointAustraliaMotels, small hotels$125/month (Basic), as listedCurrency not shownFree trial listedCapterra AU
PrenoNZ-founded, ANZ focusSmall hotels, motels, B&BsFlexi £19/month + 1%; Essentials £40/month (up to 10 rooms)About A$36 + 1%; A$767-day trialCapterra AU
Little Hotelier (SiteMinder)SydneyB&Bs, small propertiesNo AUD price we could verifyAskAsklittlehotelier.com
RMS CloudAustraliaHotels, motels, parksQuote onlyQuoteAskrmscloud.com
EzyRezQueenslandMotels, management rightsQuote onlyQuoteDemoezyrez.com.au
NetbookingsRye, VictoriaActivity operators with roomsNo price on homepageQuote7-day trialnetbookings.com.au
eviivoOverseasSmall independentsUS$50/month; US$125 multi-propertyAbout A$72; A$180AskGuideflow, Jul 2026
HotelogixOverseasBudget hotelsUS$0.55 per booked room nightAbout A$0.79AskGuideflow, Jul 2026
Cloudbeds, Mews, OPERA CloudOverseasMid-size to enterpriseQuote onlyQuoteAskHTR Sep 2026; Guideflow Jul 2026

A 'from' price often covers the PMS alone, so ask each vendor in writing whether the channel manager, booking engine and POS cost extra. For each system's strengths and weak spots, read our vendor-by-vendor review of Australian hotel PMS. If our numbers suit you, send your room count for a written AUD quote.

Want these numbers for your own property?

Send your room count and get a fixed AUD quote in writing.

05of 10

What it really costs over 3 and 5 years

This table multiplies published starting prices over 36 and 60 months, before card processing and OTA commission. Where a price depends on volume, it uses one reference property, also used in the commission example below: an 18-room motel at 65% occupancy (4,271 booked nights a year) and an A$150 average rate, about A$641,000 in room revenue.

3- and 5-year software cost, illustrative. AUD at RBA rates for 2 Oct 2026.
Option3 years5 yearsHow it's worked out
Codingclave yearlyA$1,197A$1,9953 or 5 × A$399
Codingclave monthlyA$1,620A$2,70036 or 60 × A$45
Codingclave licence, your serverA$1,799 + your serverA$1,799 + your server3 months' support included
Codingclave licence + our hostingA$4,679⁠–⁠A$10,439A$6,599⁠–⁠A$16,199A$1,799 + A$80⁠–⁠A$240 a month
GuestPoint BasicFrom $4,500 as listedFrom $7,500 as listed$125 × months
Preno Essentials£1,440 (about A$2,743)£2,400 (about A$4,572)£40 × months
Preno Flexi£684 (about A$1,303) + 1%£1,140 (about A$2,172) + 1%£19 × months; 1% of every booking would add about A$6,400 a year
eviivoUS$1,800 (about A$2,596)US$3,000 (about A$4,327)US$50 × months
HotelogixAbout US$7,050 (A$10,165)About US$11,750 (A$16,941)4,271 nights × US$0.55 a year
Quote-only systemsQuoteQuoteAsk for every fee in writing

If you want us to run everything, the yearly cloud plan is our cheapest option: A$1,197 over three years, with hosting, updates, backups and support. Monthly billing costs A$141 more a year and has no yearly commitment.

The licence is cheapest only if you already have a server or IT help. With our managed hosting it costs more than cloud. People buy it for ownership: the source code is yours and the system keeps running if our relationship ends.

Why lower than Australian vendors? We're a founder-led team in Lucknow with no Australian offices to fund, and there are no modules to upsell. Vendors with staff in Australia cost more, and for some owners that's worth paying for. Get your 3-year cost in writing.

06of 10

Hotel PMS and channel manager: OTAs, commission and rate parity

A channel manager keeps rooms, rates and restrictions in step across every site that sells them. It won't fill rooms on its own, but on two or more OTAs it stops one room selling twice.

Screen preview of a channel manager keeping the PMS, OTA channels, booking engine and front desk in step.
  • Two-way sync stops double-selling the last room

    A one-way feed only pushes rates out. Our two-way channel manager also pulls each OTA booking into your calendar with its rate plan and commission, and takes the room off every other channel within minutes.

  • How each OTA connection is set up

    Australian guests mostly book through Booking.com, the Expedia group (Expedia, Wotif, Hotels.com), Agoda, and Airbnb for apartment-style rooms. We map your room types and rate plans to each channel, test a booking on each, and only then switch it on. If a channel can't be connected for your property, you hear it at the fit check, before you pay. Your OTA listings and reviews stay with your OTA accounts.

  • Commission is usually bigger than your software bill

    The ABC reported on 30 May 2026 that Australian operators pay Booking.com 12–15%, and up to 30% in its voluntary incentive or visibility programs. Booking.com says its commission averages around 15% globally. At 15%, moving A$2,660 of bookings a year to your own booking engine covers the yearly plan.

  • Rate parity: what you can offer direct

    You can usually offer a better rate to guests who phone or walk in. After an ACCC investigation, Expedia and Booking.com agreed in 2016 to amend parity clauses with Australian accommodation providers. Under the terms the ABC described in May 2026, you still can't show a lower rate on your own website than on Booking.com. Check your contract. Even at the same rate, a direct booking carries no commission. Read the ACCC release.

  • A website guests can book on

    The booking engine works as a widget on your site or a hosted booking page. If yours is a brochure page with a phone number, we build direct-booking websites for Australian properties for A$1,200–A$6,900.

OTA commission at the reference motel, with 40% of room revenue through Booking.com. Illustrative, not client data.
LineAt 12%At 15%
Booking.com room revenue a yearA$256,260A$256,260
Commission paidA$30,751A$38,439
Saving if a tenth (A$25,626) moves directA$3,075, less card feesA$3,844, less card fees

That shift saves roughly eight to ten times the A$399 yearly plan. Send us your own numbers and we'll work it through with you.

07of 10

GST tax invoices, long stays and state rules: what applies to hotels and motels

Some PMS guides apply Airbnb rules to hotels and motels. The tax-invoice, Victorian and NSW boxes were checked against the government pages in the source list on 5 October 2026. The ATO page blocked our automated check, so read the long-stay box with your accountant. None of this is tax or legal advice.

Screen preview of the fields on a tax invoice printed from the PMS.
  • Tax invoices: the fields your folio must print

    Per business.gov.au, a GST-registered business must issue a tax invoice for a taxable sale over $82.50 including GST, or whenever a customer asks for one, whatever the amount; you have 28 days to provide it. It must show:

    • the words 'tax invoice'
    • your business name and ABN
    • the date of issue
    • what was sold, with quantity and price
    • the GST payable

    Sales over $1,000, such as a month of crew rooms, also need the buyer's identity or ABN. Our folios carry these fields.

  • Long stays of 28 days or more

    Hotel and motel rooms are commercial residential premises, so a GST-registered operator charges 10% GST (registration is required from $75,000 turnover). The ATO treats a continuous stay of 28 days or more as long-term accommodation. At most motels, where fewer than 70% of guests stay long-term, days 1–27 carry full GST and the concessional method (GST on half the price) can apply from day 28; input-taxed treatment is the alternative and, once chosen, lasts at least 12 months. Your accountant picks the method; we set the long-stay rate and tax line to match.

  • Victoria’s short stay levy: hotels and motels are excluded

    Since 1 January 2025, Victoria has charged 7.5% of the total booking fee on stays under 28 consecutive days; a $1,000 booking carries a $75 levy. SRO Victoria excludes hotels, motels and hostels. It matters only if you also let an apartment or holiday home: the platform pays on bookings through sites such as Airbnb or Booking.com, and you pay on direct ones. Lodgement is quarterly once a property's booking fees reach $75,000 a year, otherwise annually by 30 January.

  • NSW short-term rental register and the 180-day cap

    NSW short-term rentals must join the STRA Register ($65, then $25 a year). Non-hosted lets face a 180-day cap in Greater Sydney, Ballina and parts of Clarence Valley and Muswellbrook, and most of Byron Shire has had a 60-day cap (exempt development pathway) since 23 September 2024. Approved hotels, motels, serviced apartments, B&Bs and caravan parks don't register; a holiday house you let on the side does.

Not sure it fits your property?

Ask Ashish on WhatsApp and get a straight answer.

08of 10

Free, cloud or self-hosted: three ways to own hotel software

  • Free tools and spreadsheets

    A spreadsheet works for a few rooms sold only direct. Once you're on Booking.com and Expedia, every OTA booking is copied in by hand, and that gap is when double bookings happen. Before trusting a free download, check for a two-way channel manager.

  • Cloud subscription: we run it

    On A$45 a month or A$399 a year, we host, update and support the system. Your property gets its own isolated database with encrypted daily backups, and you can export guests, bookings and invoices to CSV at any time.

  • Self-hosted licence: you own it

    A$1,799 once buys full source code, installation, onboarding and three months' support, on a server you choose, including one in Australia. After that, updates are an optional annual plan, or we manage hosting and support for A$80–A$240 a month depending on the server and backups. See the self-hosted hotel management software script.

  • Guest data and where it is stored

    If your business is covered by the Privacy Act, Australian Privacy Principle 8 can make you accountable for guest information sent to an overseas recipient; the OAIC explains when cloud storage counts as a use instead. Ask which region the cloud plan is hosted in and we confirm it in writing before you sign. For guest data kept onshore, run the licence on an Australian server.

Which one to pick

  • One property, no IT help: yearly cloud.
  • Not ready to commit for a year: monthly cloud.
  • A server or IT person, or data you must control: the licence.
  • Worried the vendor could disappear: the licence, because the source code is yours.

09of 10

Support from India: hours, time zones and what we can’t do

Codingclave Development LLP was founded by Ashish Sharma in Lucknow, India, in 2017. We have no office, staff, phone number or ABN in Australia. Support is WhatsApp-first on +91 92771 84741, with screen-share for training and fixes. We work Monday to Saturday, 10:00 to 19:00 India time. Daylight saving began on 4 October 2026, so these are current hours.

Codingclave support hours (Mon–Sat 10:00–19:00 IST) in Australian time, from 4 Oct 2026
Where you areOur hours, your timeOverlap with 9am–5pmAfter daylight saving ends (April 2027)
Sydney, Melbourne, Hobart, Canberra3:30pm⁠–⁠12:30am AEDTAbout 1.5 hours2:30pm⁠–⁠11:30pm AEST
Adelaide3:00pm⁠–⁠12:00am ACDTAbout 2 hours2:00pm⁠–⁠11:00pm ACST
Brisbane, Gold Coast2:30pm⁠–⁠11:30pm AESTAbout 2.5 hoursNo change
Darwin2:00pm⁠–⁠11:00pm ACSTAbout 3 hoursNo change
Perth12:30pm⁠–⁠9:30pm AWSTAbout 4.5 hoursNo change

What the hours suit. A motel needs help most in the evening: the check-in rush, a channel that didn't update, the night audit. We're online until midnight or later in Sydney, Melbourne and Adelaide, 11:30pm in Brisbane and 9:30pm in Perth. No mornings and no Sundays.

Outside those hours. Messages wait until we're back, and there is no 24/7 line. If the channel manager stopped syncing on a Sunday, you would close out rooms on the OTA extranets yourself until Monday afternoon. If that risk is unacceptable, or you need a technician on site, choose an Australian-based vendor.

Test us first. Send us a support question during our hours and judge the answer before you commit.

10of 10

Hotel PMS in Australia, explained

  • What a PMS is, and how it differs from hotel management software

    PMS means property management system: the record of every room, reservation, guest and charge, from the room rack to folios and the night audit. In Australia it also holds your GST settings and ABN, because every tax invoice starts as a folio. Hotel management software adds the tools around it: channel manager, booking engine, POS and reporting.

  • How many types of PMS there are

    Three deployment types: cloud, on the vendor's servers; on-premise or self-hosted, on a server you control; and hybrid, which mixes both.

  • What PMS systems Australian hotels use

    Large hotels commonly run Oracle OPERA Cloud or Mews. Independents often use Cloudbeds, RMS Cloud, Little Hotelier or Preno; motels also use GuestPoint and EzyRez, and holiday parks RMS Cloud or Newbook. For a wider top-10 list, see our vendor review.

  • Booking software, CRM and maintenance tools

    The best hotel booking software for a small property reads live availability from the PMS, so a direct booking can't clash with an OTA one. Guest history in the PMS covers most CRM needs, and a job log inside the PMS keeps a broken room off sale; dedicated tools suit groups.

Pricing in AUD

Hotel management software pricing in AUD

The same software, three ways to pay, plus two optional extras. Every plan includes the front desk, room rack, housekeeping, two-way channel manager, booking engine, POS, split folios, night audit, multi-property and reports, with no booking commission. Migration of your rooms, rates, guests and upcoming bookings, OTA mapping and staff training are free on every plan. Running more than one property? Tell us how many and we confirm the multi-property price in writing before you sign.

  • Cloud, monthly

    A$45a month

    Excl. GST

    Hotel management software — cloud, billed monthly · Ongoing, cancel any time


    We host, update, back up and support it, with no yearly commitment.

    Get a quote for this plan
  • Cloud, yearly

    A$399a year

    Excl. GST

    Hotel management software — cloud, billed yearly · Ongoing, cancel any time


    The same cloud service billed yearly, A$141 less than twelve monthly payments.

    Get a quote for this plan
  • Buy once, self-hosted

    A$1,799one-time

    Excl. GST

    Hotel management software — one-time licence with source code (self-hosted) · Pay once


    Full source code, installation, onboarding and three months' support, on your own server.

    Get a quote for this plan

Optional extras

  • Hosting, backups, monitoring and support

    Only for licence owners who want us to run the server: hosting, backups, monitoring and support.

    A$80 – A$240 a month

    Ongoing, cancel any time

    Get a quote for this →
  • Business website (custom design, Next.js or WordPress)

    Optional direct-booking website built around the commission-free booking engine.

    A$1,200 – A$6,900

    Typical timeline: 1–3 weeks

    Get a quote for this →
  • Fixed price in AUD
  • Free scoping call
  • No obligation

Card processing, OTA commission and hardware are paid to those providers. Tell us your payment gateway or EFTPOS terminal and we confirm in writing whether it connects.

Who you'd be dealing with. We don't yet publish Australian case studies, so the live demo is the evidence. Since 2017 Codingclave has delivered 200+ projects, holds 4.9 stars from 76 Google reviews and is Top Rated on Upwork (read the reviews).

Prices are in Australian dollars and do not include GST: Codingclave is an overseas (India-based) supplier and is not registered for Australian GST. If your business is GST-registered, check with your accountant whether the reverse-charge rules apply to imported services.

Fixed AUD quote

Get your written AUD quote and demo login

Get the demo login on WhatsApp and try it tonight, or send your room count and OTAs and we'll reply with a written AUD quote and an honest answer on whether we're the right fit.

Ashish Sharma

Founder, Codingclave

Ashish or the team will reply on WhatsApp or email within one business day.

Tell us about your property

  • Free scoping call
  • Fixed price in AUD
  • No obligation

Your details go only to Codingclave's team in India so we can reply — see our privacy policy. Prefer chat? WhatsApp us.

How it works

Switching to it: from fit check to your first night audit

Most single properties are live within a week; groups take two to three weeks.

Start on WhatsApp
  1. Fit check

    Send your room count, current PMS, OTAs, payment gateway and lock system. We tell you straight whether we fit, then quote in AUD.

  2. Demo on your own room types

    A screen-share of the live demo set up with your room types and rates.

  3. Check your current contract

    Look up your current vendor's notice period before setting a cut-over date, so you don't pay for two systems longer than needed.

  4. Export and import your data

    Ask your current vendor for an export of future reservations and guests; we import it at no charge. Stored card details don't move between payment gateways, so collect them again for future stays or keep the old gateway until those stays end.

  5. Set up rooms, rates and invoices

    Rate plans, long-stay and seasonal rules, GST settings, ABN, invoice details and POS items.

  6. Map OTAs and run a parallel night

    Each channel is mapped and tested. Then one night on both systems, checking every future reservation against the old one so no forward booking is lost.

  7. Cut-over and night-audit training

    Switch the OTAs, check the first arrivals and run your first night audit with us on screen-share, booked inside our hours (before 9:30pm in Perth, 11:30pm in Brisbane, 12:30am in Sydney).

FAQ

Questions Australians ask us

Can’t see yours? Ask Ashish directly — you’ll get a straight answer, not a sales script.

Ask Ashish directly

Ask on WhatsApp

How much does a hotel management system cost in Australia?

For a small property, published starting prices run from about A$36 to A$125 a month before extras. Ours is A$45 a month, A$399 a year, or A$1,799 once with source code. GuestPoint Basic is listed from $125 a month and Preno Flexi from £19 (about A$36) plus 1%. RMS Cloud and EzyRez quote privately.

What is the best property management software in Australia?

It depends on the property. RMS leads Hotel Tech Report's Oceania ranking, with Preno second. Holiday parks suit RMS Cloud or Newbook, management-rights complexes EzyRez, and large full-service hotels Mews or OPERA Cloud. For a motel, pub or small hotel that wants everything in one system at a published AUD price, ours is built for that.

Is there free hotel management software for Australian motels?

Free usually means a spreadsheet, a basic calendar or a Windows download with no two-way channel manager. That works for a few rooms sold only direct. Once you're on Booking.com and Expedia, every OTA booking is entered by hand, and that delay is when the last room sells twice. Our lowest-cost option is A$45 a month, channel manager included.

Do I need a channel manager to stop double bookings on Booking.com and Expedia?

Yes, once you list on two or more OTAs. Without a two-way channel manager, a booking on one site doesn't reduce availability on the others until someone updates them by hand. Wotif and Hotels.com belong to the Expedia group. Ours is two-way on every plan and takes a sold room off your other channels within minutes.

How long does it take to switch hotel management software?

Most single properties are live within a week, and groups within two to three weeks. Migration is free on every plan: we import your room types, rates, guests and upcoming bookings, map your OTAs and train your staff. Before cut-over we run one night on both systems and check every future reservation.

What happens at the front desk if the internet drops?

On the cloud plan the desk needs a connection, so keep a mobile hotspot as a backup; the system works from any device that's online, and OTA bookings are still captured on our servers while you're offline. If the desk must keep running through NBN outages, as at many regional motels, the self-hosted licence installed on your property's local network keeps check-in, check-out, billing and housekeeping working without internet. The channel manager catches up with the OTAs when the connection returns.

Does the Victorian short stay levy apply to motels and hotels?

No. SRO Victoria excludes commercial residential accommodation such as hotels, motels and hostels from the 7.5% short stay levy on stays under 28 consecutive days. It does apply if you also let an apartment or holiday home short-term. In NSW, approved hotels, motels, B&Bs, serviced apartments and caravan parks don't join the short-term rental register.

Is cloud or self-hosted hotel software better for a small Australian hotel?

For most small hotels, cloud: we handle hosting, updates and backups, and the yearly plan is the cheapest of our options at A$1,197 over three years. Self-hosted suits you if you already have a server or IT help, want guest data on infrastructure you choose, or want the source code.

Ashish Sharma · Founder

See it running on your room types

Get the demo login on WhatsApp and try it tonight, or send your room count and OTAs and we'll reply with a written AUD quote and an honest answer on whether we're the right fit.

  1. Message us on WhatsApp
  2. Get the demo login and try it
  3. Get a fixed AUD quote, no obligation