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PayPerWA vs Gallabox compared on pricing, bulk campaigns, chatbot builder, CRM, and total monthly cost. Find the best WhatsApp marketing platform for Indian businesses.
Gallabox is a conversational commerce platform that combines WhatsApp marketing, a built-in CRM, and a no-code bot builder. It's popular with mid-market Indian businesses that want their sales team, inbox, and marketing all in a single tool. Pricing starts around ₹1,999 per month and includes a set number of team members and automation credits.
PayPerWA is deliberately leaner: no built-in CRM, no bundled credits, no team seat fees. Just pay-per-use access to Meta's WhatsApp Cloud API with a ₹0.20 platform fee and the core features needed to run campaigns, manage an inbox, and automate replies. If you already use a CRM like Zoho, HubSpot, or a custom system, PayPerWA plugs in via REST API and you avoid paying for a second CRM layer.
A side-by-side comparison of the most important factors.
| Feature | PayPerWA | Gallabox |
|---|---|---|
| Monthly Subscription | ₹0 | ₹1,999 – ₹7,999 / month |
| Platform Fee per Marketing Msg | ₹0.20 | ~₹0.30 – ₹0.45 |
| Built-in CRM | 🟡 Contact tags + segments | ✅ Full CRM |
| Team Seats | Unlimited | Plan-based (3–10) |
| Auto-Refund on Failed Messages | ✅ Yes | ❌ No |
| Chatbot Builder | ✅ Included | ✅ Included |
| Official Meta Cloud API | ✅ Yes | ✅ Yes |
| REST API Access | ✅ Free | ✅ Included |
| Integrations | Via API + webhooks | Native Zapier, Shopify, CRMs |
| Ideal For | Budget-conscious SMBs, API users | Mid-market wanting all-in-one |
Based on our experience delivering 200+ projects since 2017.
Gallabox is the better choice if you want a single all-in-one platform for your sales team, CRM, chatbot, and WhatsApp marketing — and you value having one vendor and one bill. Its built-in CRM and native integrations genuinely save setup time for businesses without existing systems.
PayPerWA is the better choice if you already have a CRM (Zoho, HubSpot, Salesforce, or a custom-built one), if you want to avoid paying for features you won't use, or if your volume is low enough that any monthly subscription feels wasteful. You get the same Meta Cloud API, save ₹24,000+ per year on subscription alone, and keep full control of your contact data inside your existing CRM.
Frequently asked questions about PayPerWA vs Gallabox.
PayPerWA includes contact management with tags, segments, and custom fields — enough for most WhatsApp-specific use cases. It does not include full CRM features like deal pipelines, lead scoring, or activity timelines. If you need those, keep using your existing CRM (Zoho, HubSpot, or similar) and plug PayPerWA in via REST API.
For small businesses without an existing CRM, Gallabox's all-in-one approach can be worth it — you get WhatsApp, CRM, and bot in one tool. For small businesses with an existing CRM or budget constraints, PayPerWA's pay-per-use model is significantly cheaper and avoids duplicate CRM functionality.
Yes. PayPerWA offers a full REST API and webhooks for two-way sync with any CRM. Codingclave can build the integration as a one-time project, or your team can use the API documentation directly. Once connected, WhatsApp conversations, contacts, and campaign data flow into your CRM automatically.
Both offer visual drag-and-drop chatbot builders with conditional logic, buttons, media, and API calls. Gallabox's builder has a few more pre-built templates; PayPerWA's is more flexible for API-driven flows. Both cover common use cases like FAQ bots, lead capture, and appointment booking.
No. PayPerWA has unlimited team seats on every account. Gallabox plans are tiered by team size (3 seats on Basic, 10 on Growth, etc.), which can get expensive as you scale. PayPerWA's flat pay-per-message model means adding team members costs ₹0 extra.
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