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Appointment confirmations, lab report delivery, health reminders, doctor consultation alerts, and patient follow-ups — all on WhatsApp. Compliant, secure, and more effective than SMS for healthcare.
A typical multi-doctor clinic can move appointment confirmations, lab-report-ready alerts and health reminders entirely to WhatsApp. Because replies inside the 24-hour customer service window are free, a 2,000-message-per-month clinic often pays well under ₹1,000 in total — far cheaper than SMS plus a subscription platform, and automated reminders commonly cut no-show rates by more than half.
Free demo + setup + first 100 messages. Live in 24 hours.
Patients forget their slot. Your front desk spends hours calling to reschedule. Doctor chairs sit empty — and that empty slot costs ₹800–₹2,000.
Printed reports get lost. Email reports go to junk. Patients call 4 times before they get the file, clogging your front desk.
Only 30% of patients return for scheduled follow-ups. Call reminders don't work — people screen unknown numbers.
Free health camp SMS gets 4% read rate. You pay for 10,000 SMS to fill 40 seats. Completely broken.
Practical, high-ROI WhatsApp workflows designed for clinics & hospitals businesses — ready to deploy on the official Meta Cloud API.
Auto-confirm every booked appointment with doctor name, time, location, and prep instructions. Reminder 24 hours before. Show-up rate jumps 35%.
Send secure PDF of lab reports directly to the patient's WhatsApp the moment they're ready. Eliminates 60% of front-desk calls.
For chronic patients, send daily medicine reminders with dosage. Improves compliance and patient outcomes.
Auto-remind patients about scheduled follow-ups 7, 3, and 1 day in advance with one-tap rebook link.
Broadcast free health camps, diabetes screenings, and vaccination drives to your patient database. 98% open rate vs 4% on SMS.
After every visit, auto-send a short feedback form. Improves service quality and catches issues early.
Illustrative example based on industry-typical volumes and publicly listed competitor pricing. Actual results depend on your specific volume, templates, and workflow.
Business Profile
Multi-specialty clinic, 3 doctors, ~900 appointments/month
Monthly Volume
5,400 messages (1,000 marketing + 4,000 utility + 400 auth)
Total PayPerWA Cost
₹1,940 total (₹1,080 PayPerWA + ₹860 Meta)
Monthly Savings
₹3,800 vs Interakt Starter
Typical Revenue Impact
Automated WhatsApp appointment reminders typically reduce no-show rates substantially, often by more than half, which recovers chair-time that would otherwise sit empty. Each recovered consultation directly improves monthly clinic revenue.
* Figures shown are illustrative industry-typical estimates derived from publicly listed competitor pricing and common workflow outcomes. Actual savings and revenue impact depend on your volume, message mix, templates and business specifics.
Our team writes and submits these to Meta for approval as part of free onboarding. Live in 24 hours.
Yes. WhatsApp uses end-to-end encryption. As long as you send reports to the verified phone number the patient provided at registration, you're compliant with Indian healthcare privacy norms. PayPerWA also logs consent for audit trails.
Appointment reminders are utility messages — patients implicitly consent when they book an appointment and share their phone number. Meta allows utility messages under legitimate business interest. For marketing campaigns (health camps, offers), explicit opt-in is required, which PayPerWA tracks automatically.
Yes, via REST API. We've integrated with popular HMS/EMR systems including custom-built ones. When an appointment is booked or a report is ready, PayPerWA auto-triggers the right message.
PayPerWA stores only the data you send (name, phone, message content). It does not store medical records. All data is hosted in India-compliant infrastructure. You remain the data controller; PayPerWA is a data processor under DPDP Act norms.
A clinic sending 5,400 messages/month pays ₹1,940 on PayPerWA versus ₹5,700 on Interakt Starter. That's ₹45,000 saved per year, plus the much bigger revenue gain from reducing no-shows by 50%+.
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Free demo + setup + all 6 templates submitted to Meta + first 100 messages free. WhatsApp reply within 10 minutes.
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