Logistics Management Software Cost India 2026: ₹2L-₹50L
Logistics Management Software Cost India 2026: The Honest Pricing Guide
If you're a 3PL operator, fleet owner, or e-commerce logistics head still running operations on WhatsApp groups, paper LRs, and three Excel files nobody trusts — you are bleeding money in places you cannot see. The pattern repeats: ₹40K-₹2L/month leaked on empty return trips, ₹15-50K/month on demurrage, ₹1-5L/year on GST e-way bill penalties, and a founder who cannot tell you which 12 vehicles are profitable and which 8 are bleeding.
I'm Ashish Sharma, founder of Codingclave. We build custom logistics and fleet systems for Indian businesses — last-mile players, cold-chain operators, freight forwarders, 3PLs running Tier-2 routes, and e-commerce returns operations. This guide is the real INR pricing and decision framework I'd give a logistics founder over WhatsApp at 11pm.
The headline numbers: SaaS logistics software in India costs ₹2,499/month (Zoho Inventory + Routes) at the bottom to ₹25L+/year (FarEye / Shipsy enterprise) at the top, while custom-built systems run ₹2L (lean TMS MVP) to ₹50L (enterprise LMS with AI route + ERP sync). The right answer depends entirely on fleet size, shipment volume, workflow uniqueness, and how much customer data and pricing autonomy you want to own — not on what any vendor's sales team tells you.
TL;DR — Logistics Software Cost by Business Profile
| Business Profile | Recommended Path | Real Cost (Year 1) | Timeline | Who It's For |
|---|---|---|---|---|
| Small fleet (1-15 vehicles) under ₹3Cr | Fleetx GPS + Zoho Inventory | ₹50K-₹1.5L/year | 1-2 weeks | Single-route operator, owner-driven |
| Growing fleet ₹3-15Cr, 15-50 vehicles | Shipsy starter or Bharat Software | ₹2L-₹6L/year | 3-6 weeks | Multi-route FTL, basic LTL |
| Mid 3PL ₹15-50Cr, 50-150 vehicles | FarEye mid or custom Growth tier | ₹6L-₹15L/year SaaS OR ₹7L-₹14L custom | 14-20 weeks | Multi-hub, route opt, customer portal |
| E-commerce / last-mile 50K+ shipments/month | Custom TMS + courier APIs | ₹16L-₹28L upfront | 22-30 weeks | D2C logistics, returns-heavy |
| Large 3PL ₹50-150Cr, 150+ vehicles | Custom Full tier or Locus | ₹16L-₹28L upfront OR ₹15-25L/year | 22-30 weeks | Multi-entity, ERP sync, WMS |
| Cold chain / hazmat / project cargo | Custom (no SaaS fits cleanly) | ₹14L-₹35L upfront | 18-32 weeks | Specialized workflows, audit trail |
| Enterprise ₹150Cr+ multi-region | Custom Enterprise or SAP TM | ₹30L-₹50L upfront | 30-44 weeks | Multi-region, AI route, ERP-grade |
The simple rule I give logistics founders: under 50 vehicles or under 5,000 shipments/month, SaaS almost always wins. Above 150 vehicles or 30,000 shipments/month, custom usually wins. 50-150 vehicles is the genuinely hard middle where it depends on workflow uniqueness and how badly you need to own your customer data.
SaaS vs Custom-Built: The Real INR Breakdown
SaaS Logistics Software Pricing in India 2026
Verified pricing as of June 2026 (cross-checked against vendor demos, client invoices, and public pricing where available):
| Software | Entry Price | Mid Tier | Top Tier | Best For |
|---|---|---|---|---|
| Zoho Inventory + Routes | Free (50 orders/mo) | ₹2,499/mo (Standard) | ₹8,999/mo (Premium) | Small e-com logistics, hyperlocal |
| Fleetx GPS + Analytics | ₹350/vehicle/mo | ₹500/vehicle/mo | ₹600+/vehicle/mo (full TMS) | GPS-first fleet of 10-200 |
| Trakzee / Letstrack | ₹200/vehicle/mo | ₹350/vehicle/mo | ₹500/vehicle/mo | Basic GPS + geofencing |
| Bharat Software TMS | ₹15K/mo | ₹35K/mo | ₹75K/mo | Indian 3PL, FTL operations |
| Ripples-FMS | ₹25K/year basic | ₹60K/year mid | ₹1.5L/year enterprise | Cloud TMS for SMB |
| Shipsy | Demo-quote (~₹6L/year) | ~₹12-18L/year mid | ~₹25L+/year enterprise | Mid-large 3PL, e-commerce |
| FarEye | Demo-quote (~₹8L/year) | ~₹15-22L/year mid | ~₹30L+/year enterprise | Enterprise last-mile, 3PL |
| Locus | Demo-quote (~₹10L/year) | ~₹18-25L/year mid | ~₹35L+/year enterprise | AI route, enterprise dispatch |
| LogiNext | ₹40K/mo (starter) | ₹1-2L/mo | ₹2L+/mo | Last-mile, on-demand delivery |
| Unicommerce | ₹50K/year (starter) | ₹1.5-3L/year | ₹5L+/year | Omnichannel D2C + 3PL sync |
| SAP TM | ₹2L-₹3L/user/year | ₹15-30L/year mid | ₹40L+/year enterprise | Above ₹150Cr manufacturing logistics |
| Oracle Logistics Cloud | ₹2.5L+/user/year | ₹25L+/year | ₹60L+/year | Enterprise multi-region |
A note on the "demo-quote" platforms (FarEye, Shipsy, Locus): public pricing is hidden because deals are negotiated based on fleet size, shipment volume, geographies, and integration scope. The ranges above are typical market quotes for build-vs-buy decisions. Your actual quote may vary by 30-50 percent either way.
Custom-Built Logistics Software Pricing
Real INR ranges from our 9 deliveries plus benchmarks across 6-8 Indian logistics software shops:
| Build Profile | Cost Range | Timeline | What's Included |
|---|---|---|---|
| Lean TMS MVP | ₹2L-₹5L | 8-12 weeks | Dispatcher dashboard, driver app, GPS pull, e-way bill, basic POD, simple reports |
| Growth TMS | ₹7L-₹14L | 14-20 weeks | Above + route optimization, multi-hub, full driver app, GST e-invoicing, accounting sync, customer tracking page |
| Full TMS + WMS | ₹16L-₹28L | 22-30 weeks | Above + WMS module, courier API, multi-entity, WhatsApp notifications, FASTag, customer portal |
| Enterprise LMS | ₹30L-₹50L+ | 30-44 weeks | Above + AI route + dynamic ETA, predictive maintenance, ERP integration, BI, dedicated SLA support |
Component-by-Component Cost Breakdown (₹12L Mid-Tier Build)
This is the real allocation we use on a typical Growth-tier TMS for a ₹25Cr 3PL with 60 vehicles:
| Component | Effort | Cost Range |
|---|---|---|
| Discovery, UX, flow mapping | 2-3 weeks | ₹80K-₹1.5L |
| Backend API + PostgreSQL + PostGIS | 5-7 weeks | ₹2.5L-₹3.5L |
| Dispatcher web dashboard (Next.js / React) | 6-8 weeks | ₹2.5L-₹3.5L |
| Driver app (React Native / Flutter) — offline POD, GPS, barcode | 5-7 weeks | ₹2L-₹3L |
| Customer tracking page + WhatsApp notify flow | 1-2 weeks | ₹40K-₹1L |
| GST e-invoicing + e-way bill integration | 2-3 weeks | ₹60K-₹1.5L |
| Route optimization engine (OSRM self-hosted or Google Distance Matrix) | 2-3 weeks | ₹80K-₹2L |
| Accounting sync (Tally / Zoho Books / SAP) | 1-2 weeks | ₹50K-₹1.5L |
| Reports + analytics dashboard | 2-3 weeks | ₹50K-₹1L |
| AWS / Hetzner hosting + monitoring (bug fixes free for 6 months after launch) | ongoing | ₹80K-₹1.5L |
| Total Growth-tier build | 14-20 weeks | ₹11.6L-₹19.5L |
This usually comes in below what Bengaluru / NCR enterprise dev shops quote for the same build, and well below US / EU rates. The trade-off: you need a vendor who genuinely understands Indian logistics workflows (e-way bill, FASTag, multi-state GST, driver realities, low-bandwidth ground operations) and not just generic React + Node engineers.
Hidden Costs Most Indian Logistics Buyers Miss
These are the budget-killers that show up in most logistics software projects. Plan for them upfront.
1. GPS hardware and ongoing telematics fees. A vehicle GPS device costs ₹2K-₹8K one-time (Concox, Teltonika, Atrack are typical). The SIM plus platform fee runs ₹150-₹350/month/device. For a 100-vehicle fleet that's ₹2-8L upfront and ₹1.8-4.2L/year ongoing. Most SaaS quotes don't include this clearly.
2. Google Maps / Mapbox API bills. Distance Matrix, Directions, Geocoding, and Places API calls add up brutally. At 50,000 deliveries/month with route optimization, expect ₹50K-₹3L/month in API costs. Self-hosting OSRM on a ₹4K/month server saves 70-80 percent but requires DevOps. We default to OSRM for routing and Google only for geocoding addresses.
3. Driver SIM and data plans. ₹200-₹400/driver/month for unlimited data so the driver app actually works in low-signal Tier-2 / 3 areas. Often forgotten until month 6.
4. WhatsApp Business API and SMS for customer notifications. ₹0.10-₹0.85/message via Meta partners (Gupshup, Wati, Interakt). For 1L shipments/month at 4 touches each, that's ₹40K-₹3.4L/month. Most teams quote one rate and discover the real cost after launch.
5. Data migration. Cleaning up 3-5 years of paper LRs, Excel sheets, and Tally entries to seed the new system. ₹80K-₹3L depending on volume and mess.
6. Driver and dispatcher training. Multi-state operations need multi-language training, on-site sessions, plus replacement cost for staff who refuse to adopt. Budget ₹50K-₹2L.
7. Annual maintenance. 18-22 percent of build cost per year for security patches, GST rule changes (they shift twice a year), OS upgrades, dependency updates, and small new feature requests. A ₹12L build means ₹2.1-2.6L/year ongoing.
8. FASTag reconciliation and toll software. ₹2K-₹5K/vehicle/year for proper toll capture and dispute management.
9. SaaS seat creep. Adding a planner, a key account manager, a reconciliation analyst to Shipsy or FarEye can be ₹15K-₹40K/year per seat. Custom build doesn't have this.
Cost by Feature Set: Basic, Advanced, Enterprise Tiers
Basic TMS (₹2L-₹5L, 8-12 weeks)
- Order intake (manual + CSV upload + API)
- Vehicle and driver master, document expiry tracking
- Trip assignment and dispatch dashboard
- Driver mobile app — trip view, POD upload, offline mode
- GPS pull from existing telematics provider (Fleetx, Trakzee)
- E-way bill generation via GSP
- Basic GST invoice
- Customer tracking link (no login)
- 8-10 standard reports
Advanced TMS + WMS (₹16L-₹28L, 22-30 weeks)
All of Basic plus:
- Route optimization (OSRM or Google) with multi-stop, time windows, vehicle capacity
- Multi-hub transit, transhipment, route legs
- Full WMS — putaway, picking, packing, dispatch
- Courier API integration (Delhivery, Bluedart, DTDC, Shadowfax, Ekart, Ecom Express)
- Tally / Zoho Books / SAP accounting sync
- Customer self-service portal — login, shipment history, invoice download
- WhatsApp Business API notifications at every touchpoint
- FASTag reconciliation
- Multi-entity, multi-branch, role-based access
- E-invoicing, GSTR-1 auto-prep
- Analytics dashboards — vehicle utilization, route profitability, on-time SLA
Enterprise LMS (₹30L-₹50L+, 30-44 weeks)
All of Advanced plus:
- AI-based route optimization with dynamic ETA learning from historic trips
- Predictive maintenance — service alerts based on km, fuel pattern, engine telemetry
- Multi-region, multi-currency, multi-language
- ERP integration (SAP, Oracle, Microsoft Dynamics, custom)
- BI integration (PowerBI, Tableau, Metabase)
- Dedicated SLA-backed support, 24x7 monitoring
- Predictive demand and capacity planning
- Cold chain temperature SLA tracking with IoT sensors
- Hazmat and ODC compliance workflows
Worked Example: ₹16L Mid-Sized 3PL Build
A made-up example, not a client case study: a Lucknow-based 3PL with 95 owned trucks plus 140 attached vendor trucks, running FTL across UP-MP-Bihar-Jharkhand for FMCG and textile clients. They were on a mix of Fleetx for GPS, a paper LR book, three Excel sheets for trip planning, and Tally for billing. Their pain: ₹3-5L/month leaked on empty return legs, ₹30K-₹1L/month in e-way bill penalties from delayed cancellations, and lost RFP bids because clients wanted live tracking links.
Build scope: Growth-tier TMS, 18 weeks, ₹16L all-in.
Line-item breakdown:
- Discovery + flow mapping: ₹1.2L
- Backend (Node.js + PostgreSQL + PostGIS): ₹3.2L
- Dispatcher dashboard (Next.js): ₹3.0L
- Driver app (Flutter, offline-first): ₹2.6L
- Route optimization (OSRM self-hosted) + return-load matching: ₹1.8L
- E-way bill via ClearTax GSP + GST e-invoice: ₹1.1L
- Customer tracking page + WhatsApp notifications via Gupshup: ₹90K
- Tally + Fleetx integration: ₹80K
- Reports + utilization analytics: ₹70K
- AWS hosting + monitoring: ₹1.0L (bug fixes free for 6 months after launch)
Outcome 9 months post-launch: empty return leg rate dropped from 28 percent to 11 percent (₹2.3L/month margin recovery), e-way bill penalties down 92 percent, on-time delivery SLA up from 73 percent to 89 percent, and they won a ₹4.2Cr/year contract specifically because the prospect's procurement team tested the live customer tracking link on a 3-truck pilot. Payback inside 14 months.
SaaS Subscription Pricing: Shipsy, FarEye, Locus, LogiNext, Fleetx in 2026
The Indian logistics SaaS market is crowded and pricing is opaque. Here are typical 2025-2026 price points from public pages and competing quotes:
- Fleetx — GPS-first, strong in TMS-lite for fleets of 20-200. Real pricing ₹350-₹600/vehicle/month. A 100-truck fleet pays ₹4.2-7.2L/year. Add-on modules (driver scorecard, fuel theft detection, video telematics) add ₹100-₹200/vehicle/month. Solid choice for fleet-first plays.
- Shipsy — Mid-large 3PL and e-commerce focused. Typical pricing: ₹6L/year for starter (50-100 shipments/day) to ₹25L+/year for enterprise (5,000+ shipments/day). Strong on dispatcher tools and courier integration.
- FarEye — Enterprise last-mile and 3PL. Typical ₹8-30L/year depending on volume and modules. Best-in-class driver app and customer experience layer. Pricing usually quoted per shipment band + per user.
- Locus — AI route optimization heavyweight. ₹10-35L/year typical range. Strongest if route optimization is the single biggest pain point.
- LogiNext — Last-mile and on-demand delivery. ₹40K-₹2L+/month based on shipment volume.
- Bharat Software TMS — India-focused, FTL-strong, often used by Tier-2 logistics players. ₹15K-₹75K/month for small-mid fleets.
- Ripples-FMS — Cloud TMS for SMB. ₹25K-₹1.5L/year. Good entry option for a 10-40 vehicle 3PL.
- Zoho Inventory + Routes — Works for e-com logistics and hyperlocal under 500 orders/day. ₹2,499-₹8,999/month.
A pattern we see repeatedly: SaaS quotes look reasonable in Year 1 (₹6-12L for a mid-3PL) but compound to ₹50-80L over 5 years with seat expansion, shipment band jumps, and add-on modules. The same workflow built custom is ₹15-25L over 5 years all-in including maintenance.
When to Build vs When to Buy SaaS
Buy SaaS if:
- Fleet under 50 vehicles or shipments under 5,000/month — math never works for custom at this scale
- Standard FTL, LTL, parcel, hyperlocal workflows that match how Shipsy / FarEye / Fleetx already work
- You want to launch in 2-6 weeks, not 14-30 weeks
- You don't want to own a tech team or DevOps overhead
- Customer data ownership is not a competitive differentiator for you
Build custom if:
- Fleet above 150 vehicles or shipments above 30,000/month — SaaS fees compound past ₹15L/year
- Unique workflows: cold chain with strict temperature SLAs, hazmat with specialized routing, project cargo with ODC permits, multi-modal (road + rail + sea), milk-run with slot booking, freight forwarding with FCL/LCL ocean ops
- Need deep ERP integration (SAP, Oracle, custom in-house) that SaaS connectors don't handle cleanly
- Revenue above ₹100Cr where 5-year SaaS TCO crosses ₹1Cr+
- You want to white-label the customer tracking page and driver app under your brand and pricing
- You need to own customer shipment data (post-2026 DPDP Act compliance)
- You're a logistics-tech startup where the software IS the product
Go hybrid (we recommend this for many ₹30-100Cr 3PLs):
- Keep SaaS for GPS telematics (Fleetx is hard to beat per vehicle)
- Build custom TMS + customer portal that pulls Fleetx data via API
- Best of both — cheap reliable hardware-grade GPS, plus full control over the workflow and customer experience
The Codingclave Logistics Management Software Offering
Here are our four standard tiers. Each price is for end-to-end build including discovery, design, dev, testing and deployment, with 6 months of free bug fixes after launch.
Starter — ₹2L-₹5L (8-12 weeks)
- Single-tenant TMS
- Dispatcher web dashboard
- Driver mobile app with GPS, offline POD, document upload
- GST e-invoice + e-way bill via GSP (ClearTax / Masters India)
- Customer tracking link (no login)
- 8-10 standard operational reports
- AWS or Hetzner hosting setup
Best for: ₹3-15Cr 3PL, last-mile player, or owner-operator fleet of 10-40 vehicles upgrading from Excel and WhatsApp.
Growth — ₹7L-₹14L (14-20 weeks)
All of Starter plus:
- Route optimization with multi-stop, time windows, capacity constraints
- Multi-hub transit and transhipment
- Full driver app (vehicle docs, fuel log, expense, daily checklist)
- GSTR-1 auto-prep, e-invoicing direct
- Tally or Zoho Books accounting sync
- Customer self-service portal with login + invoice download
- WhatsApp Business API notifications
- Analytics dashboard — vehicle utilization, route profitability, SLA
Best for: ₹15-50Cr 3PL, freight forwarder, or e-commerce logistics with 50-150 vehicle fleet.
Full — ₹16L-₹28L (22-30 weeks)
All of Growth plus:
- WMS module — putaway, picking, packing, dispatch with barcode/QR
- Courier API integration (Delhivery, Bluedart, DTDC, Shadowfax, Ekart, Ecom Express)
- Multi-entity, multi-branch, multi-currency
- Role-based access control
- FASTag reconciliation and toll management
- WhatsApp Business API + SMS + email notification orchestration
- Customer self-service portal with reverse logistics
Best for: ₹50-150Cr 3PL, e-commerce logistics with 50K+ shipments/month, or multi-state operator.
Enterprise — ₹30L-₹50L+ (30-44 weeks)
All of Full plus:
- AI-based route optimization with dynamic ETA learning
- Predictive maintenance based on km, fuel, engine telemetry
- ERP integration (SAP, Oracle, Dynamics, custom)
- BI integration (PowerBI, Tableau, Metabase)
- Multi-region, multi-language, multi-currency at scale
- Dedicated SLA-backed support, 24x7 monitoring
- Cold chain or hazmat or freight forwarding specialized modules
- Predictive demand and capacity planning
Best for: ₹150Cr+ logistics operator, multi-region 3PL, or logistics-tech startup where the software is the product.
Book an Enterprise scoping call
Add-on Modules
- Cold chain temperature SLA tracking with IoT sensors: ₹3L-₹6L
- Freight forwarding (FCL/LCL ocean, customs broker workflow): ₹4L-₹10L
- Project cargo + ODC permit management: ₹2L-₹5L
- Multi-modal (road + rail + sea + air) routing: ₹4L-₹8L
- Hazmat compliance and specialized routing: ₹2L-₹5L
- White-label driver app + customer portal (your branding, app store listing): ₹2L-₹4L
- Custom BI dashboards beyond standard package: ₹1L-₹3L
Related Codingclave Guides
If you're scoping logistics software, you'll probably want to read:
- Inventory Management Software Cost India 2026 — the WMS + multi-warehouse companion to this guide
- CRM Software Development Cost India 2026 — for the customer-side of logistics ops
- ERP Software Development Cost India 2026 — when logistics is one module of a bigger build
- Hire Logistics Software Developers in India — our team and process
- Build vs Buy CRM India 2026 — same decision framework, applied to CRM
Multiple WhatsApp CTAs
If you've read this far, you've probably already half-decided whether you're a SaaS, hybrid, or custom buyer. The fastest way to lock the right scope is a 25-minute WhatsApp call where I'll ask 12 questions about your fleet, shipment volume, current pain, and 3-year plan, and tell you straight whether to buy Shipsy, build Growth-tier custom, or go hybrid.
- WhatsApp me for a 25-min logistics scope call
- WhatsApp me a custom TMS quote request
- WhatsApp me a build-vs-buy audit request
About the Author
I'm Ashish Sharma, founder of Codingclave — a software agency (5.0 from 37 Upwork reviews) based in Lucknow, building custom software for Indian and Gulf businesses since 2017. We build logistics and fleet systems across FTL, last-mile, cold chain, freight forwarding, and 3PL warehousing, and have delivered 200+ projects since 2017.
Connect with me on LinkedIn or WhatsApp directly at +91 92771 84741.
If you found this guide useful, the easiest next step is to send me a 2-line WhatsApp with your fleet size, monthly shipment volume, and the one thing eating your margin most right now. We reply within 2 hours (Mon–Sat 10:00–19:00 IST), and you get a SaaS-vs-custom recommendation within 24 hours, no sales pitch.
Frequently asked questions
Real pricing depends on whether you go SaaS or custom-built. SaaS pricing: Zoho Inventory + Routes ₹2,499-₹8,999/month, LogiNext fleet ₹40K-₹2L/month, FarEye / Shipsy / Locus enterprise ₹3L-₹25L/year on demo-quote basis, Bharat Software TMS ₹15K-₹75K/month, Fleetx GPS + analytics ₹350-₹600/vehicle/month, Ripples-FMS ₹25K-₹1.5L/year. Custom build pricing: lean TMS MVP ₹2L-₹5L (basic order + dispatch + GPS pull + e-way bill), mid-tier ₹7L-₹18L (route optimization, driver app, POD, GST + e-invoicing, analytics), full TMS+WMS ₹20L-₹35L (warehouse picking, multi-hub, courier API, customer tracking page), enterprise ₹35L-₹50L+ (AI route + ETA, multi-entity, ERP sync, predictive maintenance). For most ₹10-100Cr Indian logistics players, SaaS hybrid wins year one. Above ₹100Cr revenue or fleets above 200 vehicles, custom-built starts paying back inside 24 months.
These get bundled and mis-sold constantly. TMS (Transportation Management System) plans and executes how goods move — orders, trip planning, route optimization, e-way bill, freight billing. Real INR: SaaS ₹15K-₹1L/month, custom ₹5L-₹18L. WMS (Warehouse Management System) handles inbound, putaway, picking, packing, dispatch inside a warehouse. Real INR: SaaS ₹20K-₹2L/month, custom ₹6L-₹22L. Fleet management focuses on vehicles — GPS tracking, fuel, driver behaviour, maintenance, FASTag reconciliation. Real INR: ₹350-₹600/vehicle/month SaaS, ₹3L-₹10L custom. Full logistics management software (LMS) is TMS + WMS + fleet + customer tracking + accounting integration in one platform. Real INR: SaaS ₹50K-₹5L/month enterprise, custom ₹20L-₹50L. Most Indian 3PL / FTL / LTL players only need TMS + fleet. Buying enterprise LMS when you needed TMS is one of the most expensive mistakes (it can waste ₹15L a year).
Stick with SaaS if: fleet under 100 vehicles or under 10,000 shipments/month; standard FTL / LTL / parcel / hyperlocal workflows; comfortable with off-the-shelf driver app + customer tracking UI; need to launch in 2-6 weeks; have predictable seasonal volume. Build custom if: fleet over 200 vehicles or shipments over 30,000/month where per-vehicle SaaS fees compound past ₹15L/year; unique workflows like multi-modal (road + rail + sea), cold chain with temperature SLAs, hazmat with specialized routing, project cargo with ODC permits, milk-run with strict slot booking; need deep ERP integration (SAP, Oracle, custom in-house) that SaaS connectors don't support cleanly; revenue above ₹100Cr where 5-year SaaS TCO crosses ₹1Cr+; want to white-label the customer tracking page and driver app under your brand; need to own customer data and shipment history (post-2026 DPDP Act compliance). Hybrid wins for many — keep SaaS for fleet GPS, build custom for TMS + customer portal.
Component breakdown for a mid-tier ₹12L custom TMS + light WMS build: Discovery + UX + flow mapping 2-3 weeks ₹80K-₹1.5L. Backend API + database schema 5-7 weeks ₹2.5L-₹3.5L (Node.js or Django with PostgreSQL + PostGIS for routing). Web dispatch dashboard 6-8 weeks ₹2.5L-₹3.5L (Next.js or React). Driver mobile app with offline POD + GPS + barcode 5-7 weeks ₹2L-₹3L (React Native or Flutter). Customer tracking page + WhatsApp notification flow ₹40K-₹1L. GST e-invoicing + e-way bill integration ₹60K-₹1.5L. Route optimization engine (OSRM self-hosted or Google Distance Matrix API) ₹80K-₹2L. Accounting sync (Tally, Zoho Books, SAP) ₹50K-₹1.5L. Reports + analytics dashboard ₹50K-₹1L. AWS or Hetzner hosting + monitoring ₹80K-₹1.5L (bug fixes are free for 6 months after launch). Hidden costs most buyers miss: GPS device hardware ₹2K-₹8K per vehicle, Google Maps / Mapbox API bills ₹15K-₹2L/month at scale, driver SIM + data plans ₹200-₹400/driver/month, ongoing maintenance 18-22 percent of build cost per year.
For a ₹40Cr 3PL with 80 owned vehicles, 200 attached vendor trucks, FTL + LTL + last-mile mix — real 5-year TCO. Path A (Shipsy or FarEye SaaS + Fleetx GPS): Year 1 ₹4L setup + ₹12L/year SaaS + ₹4.8L/year GPS subscription = ₹20.8L Year 1. Year 2-5 ₹17L/year ongoing. Plus integration add-ons ₹4L over 5 years. 5-year TCO around ₹93L. Path B (Custom TMS + fleet module): Year 1 ₹16L build + ₹3L hosting and maintenance. Year 2-5 ₹4L/year average maintenance and new features. 5-year TCO around ₹35L plus ₹4.8L/year GPS (kept on Fleetx) = ₹59L. Custom wins by ₹34L for this scale, plus you own the codebase, customer data, and pricing autonomy. The flip point we see: under 50 vehicles SaaS wins, 50-150 vehicles is the genuine middle (depends on workflow uniqueness), above 150 vehicles custom wins almost every time.
Yes, both are non-negotiable. As of 2026 GST e-invoicing is mandatory for businesses with turnover above ₹5Cr (threshold lowered from ₹10Cr in 2023). E-way bill is mandatory for inter-state goods movement above ₹50,000 value. Custom logistics software must integrate: IRP (Invoice Registration Portal) API for IRN generation on every B2B invoice; e-way bill API for EWB generation, update, cancellation, and consolidated EWB for multi-vehicle trips; vehicle number validation against VAHAN database; FASTag transaction reconciliation; HSN/SAC code management with auto-tax calculation; reverse charge mechanism for unregistered consignors; e-way bill auto-extension for transit delays. Integration cost: ₹60K-₹1.5L one-time for direct IRP API + EWB API integration, or ₹20K-₹50K/year via GSP (GST Suvidha Provider) like ClearTax, Masters India, Cygnet, Taxilla. We recommend GSP route for under ₹50Cr (faster, less compliance risk) and direct API for above ₹100Cr (better unit economics at scale).
Realistic timelines. Lean TMS MVP (orders + dispatch + GPS pull + e-way bill + simple POD, web + basic driver app): 8-12 weeks. Mid-tier TMS (route optimization, multi-trip, driver app with offline POD, customer tracking page, GST e-invoicing, analytics dashboard): 14-20 weeks. Full TMS + WMS (above + warehouse putaway/picking, multi-hub transit, courier API integration, accounting sync, customer self-service portal): 22-30 weeks. Enterprise LMS (above + AI route + dynamic ETA, predictive maintenance, multi-entity, ERP integration, BI dashboards): 30-44 weeks. Implementation rollout adds 4-10 weeks (GPS device fitment, driver training, parallel run with old system, data migration). Most teams phase the rollout: Phase 1 dispatcher dashboard + driver app + e-way bill (8-12 weeks), Phase 2 route optimization + customer tracking (4-6 weeks more), Phase 3 WMS + accounting integration (6-10 weeks more).
Hidden costs that wreck logistics software budgets, in order of frequency we see them at Codingclave audits: GPS hardware ₹2K-₹8K per vehicle one-time plus ₹150-₹350/month per device for SIM + platform fee (Fleetx, Trakzee, Letstrack). For a 100-vehicle fleet that is ₹2-8L upfront and ₹1.8-4.2L/year ongoing. Google Maps / Mapbox API bills — at 50,000+ deliveries/month, distance matrix and routing calls can hit ₹50K-₹3L/month. Self-hosted OSRM saves 70-80 percent but needs DevOps. Driver SIM + data ₹200-₹400/driver/month, often forgotten until 6 months in. Data migration from legacy Excel + Tally + paper LRs ₹80K-₹3L. Driver training across multi-state operations ₹50K-₹2L plus replacement costs for resistant staff. Customer portal SMS + WhatsApp Business API ₹0.10-₹0.85/message — for 1L shipments/month that is ₹10K-₹85K/month. FASTag reconciliation + toll management software ₹2K-₹5K/vehicle/year. SaaS user seat expansion — adding a planner to Shipsy can be ₹15K-₹40K/year. Annual maintenance on custom build 18-22 percent of build cost per year for security patches, GST rule changes, OS updates, dependency upgrades.
3PLs and freight forwarders have the strongest case for custom logistics software because off-the-shelf platforms force you into someone else's workflow. Decision framework: Under 30 vehicles or 5,000 shipments/month — Fleetx + Zoho Inventory + WhatsApp works for ₹50K-₹2L/year total. 30-100 vehicles — Shipsy starter or FarEye mid-tier ₹6L-₹15L/year covers most workflows. 100-300 vehicles or 30,000+ shipments/month — genuine middle. Custom build ₹15L-₹30L pays back in 22-30 months vs ₹15-30L/year SaaS. Above 300 vehicles or 1L+ shipments/month — custom almost always wins. SAP TM, Oracle Logistics Cloud, Blue Yonder run ₹40L-₹2Cr/year. Custom enterprise build ₹35L-₹60L plus 5-7L/year maintenance is cheaper and gives you full control. Freight forwarders with international consolidation, customs broker workflows, FCL/LCL ocean operations, multi-leg trips — almost always need custom because no SaaS handles all variations cleanly. Custom logistics systems typically cost ₹6L-₹38L each across FTL, last-mile, cold chain, freight forwarding, and 3PL warehousing, with payback usually in 14-22 months.
Our standard logistics software tiers: Starter ₹2L-₹5L (8-12 weeks) — single-tenant TMS, dispatcher dashboard, driver app with GPS + offline POD, e-way bill + GST invoice, customer tracking link, basic reports. Best for ₹3-15Cr 3PL or last-mile player upgrading from Excel and WhatsApp. Growth ₹7L-₹14L (14-20 weeks) — multi-hub TMS, route optimization, full driver app (vehicle docs, fuel log, expense), e-invoicing + e-way bill, accounting sync (Tally / Zoho Books), customer self-service portal, analytics dashboard. Best for ₹15-50Cr 3PL or freight player with 50-150 vehicle fleet. Full ₹16L-₹28L (22-30 weeks) — above plus WMS module (putaway, picking, packing, dispatch), courier API integration (Delhivery, Bluedart, DTDC, Shadowfax), multi-entity support, role-based access, WhatsApp Business API notification flow, FASTag reconciliation. Best for ₹50-150Cr 3PL or e-commerce logistics. Enterprise ₹30L-₹50L (30-44 weeks) — above plus AI route + dynamic ETA, predictive maintenance, ERP integration (SAP / Oracle / custom), multi-region multi-currency, BI integration, dedicated SLA support. Best for ₹150Cr+ logistics or multi-region operations. All tiers include 6 months of free bug fixes after launch.