Best Optical Store Software India 2026: 10 Tested Picks
Founder & Lead Developer, Codingclave · 200+ projects since 2017
Which optical store software is best in India in 2026?
For most single-store opticians in India, OptoSoft at ₹6,000 per store per year is the best value optical store software in 2026: optical-first, unlimited users, Android mobile POS, GST billing and WhatsApp reminders on the official Meta API, with 500-plus shops on it according to its own site. If you want a modern cloud POS with appointments and marketing built in, Invoay starts at ₹8,988 per year. On the tightest budget, Optical CRM runs about ₹2,400 to ₹4,000 per year. Chains of 2 to 5 stores should look at SwilERP or GoFrugal, and above 4 stores or with an in-house lens lab, a custom build at ₹8 lakh to ₹25 lakh usually beats stacking per-store SaaS fees.
I am Ashish Sharma, founder of Codingclave, a Lucknow software studio running since 2017. We build custom retail and clinic systems and sell ready-made billing and inventory software, so I have sat across the table from opticians comparing these vendors. Every price below was checked against the vendor's own pricing page or a dated directory listing in October 2026; where a vendor only quotes on request, I say so instead of guessing.
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Quick comparison: 10 optical store software options at October 2026 prices
| Software | Built for optics? | Published price (Oct 2026) | Best for | Trial |
|---|---|---|---|---|
| OptoSoft (Ahmedabad) | Yes | ₹6,000 per store per year; US$399 international; US$3,999 on-premise one-time | Single-store and small multi-branch opticians | Free account and demo |
| Invoay (Noida) | Optical vertical of a retail POS | Start ₹8,988, Grow ₹17,988, Expand ₹29,988 per year, excluding GST | High-footfall urban stores, salons-style CRM | Live demo |
| Optical CRM (DNB Multiapps LLP) | Yes | Price on request on Techjockey; ₹2,400 per year in OptoSoft's comparison; "about ₹4,000 a year" per LensVerge | Lowest-budget single counter | Ask vendor |
| TechCherry MyOpticalApp (Raipur/Durg) | Yes | On request; TechCherry's YES-BM billing plans are ₹2,499 and ₹4,999 per year | Retail plus lens or frame wholesale | Demo |
| OptiBeacon | Yes | ₹2,610 per month (SoftwareSuggest listing) | Boutique opticians wanting lab job ticketing | 30 days free |
| Optiware (Anush Infobase, Bengaluru) | Yes | On request | Established shops with deep frame catalogs | Free demo |
| SwilERP (Softworld, Jaipur) | General retail ERP with optical use | On request; price list behind partner portal | 2 to 5 store chains wanting POS plus accounts | Demo |
| GoFrugal (Chennai) | General retail POS with optical page | On request; cloud Basic/Elite/Enterprise per store per year | 3 to 8 store chains, strong reporting | 30-day free trial |
| OptiSoft Vision (Vinayak Soft Solutions) | Yes | On request | Lens wholesale plus retail | Ask vendor |
| Vyapar (Bengaluru) | No, generic GST billing | Silver ₹4,399, Gold ₹4,799 per year (desktop plus mobile) | Sole proprietors needing only GST invoices | Free tier |
| Custom build (Codingclave) | Built to your workflow | ₹8L to ₹25L upfront plus ₹40K to ₹2L per year maintenance | 4-plus stores, in-house lab, clinic plus retail | Scoping call |
Sources: optosoft.in/pricing, invoay.com/pricing-rupees, vyaparapp.in/pricing cross-checked with Techjockey's Vyapar listing, techcherry.in/pricing, lensverge.com, and the Techjockey and SoftwareSuggest optical shop software listings, all read on 5 October 2026.
What optical shop software must do that general billing software cannot
Opticians get burned by generic billing apps for one reason: eyewear is not a flat SKU. One progressive lens line explodes into a grid of sphere, cylinder, axis and add values across materials (CR-39, polycarbonate, 1.6, 1.67, 1.74 index) and coatings. A frame has brand, model, colour and size, and the customer wants to see a photo before you walk them to the wall.
So the test for any tool on this list is simple:
- Can it store a prescription as structured fields (sphere, cylinder, axis, add, PD, frame used, optometrist) and print an Rx card? Vyapar and MargBooks cannot; every optical-first tool here can.
- Can it hold lens stock as a power grid, not a thousand hand-typed items? Invoay caps SKUs at 2,000 on Start and 7,000 on Grow, which matters once you stock lenses rather than order them per job.
- Does it have a workshop or lab job card from order to fitted to delivered, with a WhatsApp ping at each stage?
- Can one invoice carry a 5 percent lens line and an 18 percent frame line and still produce a clean GSTR-1? The September 2025 rate change made this the most common billing error I see.
- Does it recall customers for the next eye test automatically after 12 or 18 months? That recall is where the repeat revenue is.
How much does optical shop software cost in India in 2026?
Three tiers, all at published October 2026 prices where they exist:
| Tier | Software | Yearly software cost per store | What you get |
|---|---|---|---|
| Entry optical-first | Optical CRM, OptoSoft | ₹2,400 to ₹6,000 | Rx capture, GST billing, basic frame and lens stock, SMS or WhatsApp reminders |
| Mid-tier cloud POS | Invoay Start to Expand, OptiBeacon, TechCherry | ₹9,000 to ₹31,000 | Appointments, barcode printing, marketing, membership, multi-store on the top plan |
| Chain-grade ERP | SwilERP, GoFrugal, Optiware multi-branch | Quote-based; OptoSoft's own comparison page puts GoFrugal at ₹15,000 to ₹40,000 per year, a competitor's estimate rather than a quote | Multi-store consolidation, accounts, vendor management, loyalty |
| Custom build | Codingclave or similar studio | ₹8L to ₹25L once, ₹40K to ₹2L per year maintenance | Your workflow, your data, lab and online-store integration |
The licence is rarely the biggest number in year one. For a single counter, budget roughly ₹30,000 to ₹80,000 of one-time hardware (barcode scanner, label printer, thermal receipt printer and a tablet or PC; indicative street prices that vary by brand), and the real hidden item: someone has to type 300 to 700 frames and your lens ranges into the new system. Ask every vendor whether Excel catalog import is included or chargeable, and ask for a 3-year total covering licence, hardware, training and add-ons before comparing any two quotes.
The 10 picks, reviewed
1. OptoSoft: best value optical-first software for single stores
Price: ₹6,000 per store per year on the India plan, unlimited users, per optosoft.in/pricing (SoftwareSuggest lists ₹7,080, which is the same figure with 18 percent GST). International plan US$399 per year; on-premise licence US$3,999 one-time with chargeable support.
What it does well: OptoSoft, based in Ahmedabad and in the market since 2008, stores unlimited prescription history with sphere, cylinder, axis, add and PD for both spectacles and contact lenses, auto-calculates CGST, SGST and IGST on frames, lenses and contact lenses with HSN codes, and produces GSTR reports. Barcode and QR stock counts for frames and sunglasses, an Android billing app that syncs with the web system, multi-branch management from one login with role-based access and audit logs, and WhatsApp order updates, due reminders, contact lens expiry alerts and birthday messages through the official Meta API. It claims 500-plus optical shops.
Where it falls short: Built for one to a few branches rather than a 10-store chain; the public site does not describe a dedicated lab job card, so ask for a walkthrough if you fit in-house. Reporting is adequate rather than deep.
Pick it if: you run one to three stores, want zero IT work and like billing from a cheap Android tablet.
2. Invoay: modern cloud POS with an optical vertical
Price: Start ₹749 per month billed as ₹8,988 per year (1 branch, unlimited users, 2,000 SKUs, 60 minutes onboarding), Grow ₹1,499 per month billed as ₹17,988 (7,000 SKUs, appointments, barcode printing, WhatsApp marketing, employee incentives), Expand ₹2,499 per month billed as ₹29,988 (10,000 SKUs, multi-store inventory and transfers, loyalty, Tally export, dedicated account manager). Enterprise is quote-based for 10-plus stores and adds e-invoicing and ClearTax integration. All prices exclude GST, per invoay.com/pricing-rupees.
What it does well: Invoay is a Noida company claiming 7,000-plus businesses across 355 cities, with counter billing apps on Windows, iOS and Android, offline billing with cloud sync, appointment scheduling, membership wallets and a strong WhatsApp notification set. Opticals is a listed vertical under its healthcare segment.
Where it falls short: It is a retail POS first. The lens grid is not as native as OptoSoft or Optiware, the SKU caps on Start and Grow bite once you hold lens stock, and e-invoicing is Enterprise only.
Pick it if: you run a high-street or mall store doing 150-plus pairs a month and want speed at the counter plus appointments and marketing in one tool.
3. Optical CRM: the lowest-cost optical-first option
Price: Techjockey lists it as price on request. OptoSoft's pricing page, which compares itself with rivals, puts Optical CRM at ₹2,400 per year, and LensVerge's FAQ says it "costs about ₹4,000 a year". Treat ₹2,400 to ₹4,000 as the range and confirm on the demo.
What it does well: Customer database with Rx history, GST billing, barcode support, SMS reminders, and it is cheap enough to try for a year while you move off paper. Techjockey rates it 4.1 out of 5 and names the vendor as DNB Multiapps LLP.
Where it falls short: Frame and lens inventory depth is basic, reporting is thin, and the public site is a login page, so you learn the feature set on a call rather than from documentation.
Pick it if: you are a new or small-town shop doing 20 to 50 pairs a month and need to stop losing Rx cards before you need anything else.
4. TechCherry MyOpticalApp: retail plus wholesale from one vendor
Price: On request. TechCherry publishes ₹2,499 per year (billing) and ₹4,999 per year (inventory plus billing) for its YES-BM retail product, and Techjockey lists "Techcherry Optical" at ₹2,499 per year with a 4.2 rating, but MyOpticalApp itself has no public price.
What it does well: Based in Chhattisgarh (Durg and Raipur), TechCherry covers optical billing, stock, prescription tracking, vendor management, accounting, a lens catalog, GST and VAT billing, salesman commissions and integration with its eye clinic and hospital products. Cloud or desktop with Android and iOS apps, serving single, multi-store and franchise opticians plus lens and frame wholesalers in India, the UAE, Oman, Nepal and Kenya.
Where it falls short: No published pricing, and the lens inventory is less granular than Optiware or OptiSoft Vision.
Pick it if: you combine retail with lens or frame distribution, or plan to add an eye-test clinic.
5. OptiBeacon: newer entrant with lab job ticketing
Price: ₹2,610 per month on SoftwareSuggest's listing, with a 30-day free trial and no card needed.
What it does well: Cloud optical software with prescription records (sphere, cylinder, axis, add, PD), frame, lens and contact lens inventory, lab and workshop job-ticket tracking, GST invoices with automatic HSN codes, WhatsApp OTP and prescription sharing, AI frame recommendations, a B2B distributor module and multi-branch support with role-based access, all per the SoftwareSuggest feature list.
Where it falls short: Newer and pricier per month than OptoSoft for a single store, and I could not find an install-base figure or e-invoice support stated publicly. Check references in your city and ask about IRN generation if you sell to companies.
Pick it if: you run a boutique or clinic-plus-dispensing setup and the workshop job card is your main pain.
6. Optiware: deep frame and lens catalogs from a 2002 Bengaluru vendor
Price: On request. Vendor is Anush Infobase, Bengaluru, founded 2002, per Techjockey (4.3 rating from 3 reviews).
What it does well: Prescription storage, barcode inventory, sales tracking and a POS with multiple payment modes. Techjockey lists it as web-based and usable on Windows and macOS, desktop and mobile. I have seen older trade listings describe a desktop edition, so ask which one you are being quoted and whether it works when the shop internet drops.
Where it falls short: No public pricing or documentation, so the licence model, renewal cost and support terms only come out on a call. Get all three in writing before signing.
Pick it if: you have a large frame catalog and want a vendor with two decades in optical retail who will send a sales rep to the shop.
7. SwilERP: chain-grade POS plus accounting from a Jaipur ERP house
Price: On request. Softworld (India) Pvt Ltd publishes India and international price lists only through its support portal.
What it does well: SWIL claims 35,000-plus businesses across India and Nepal, 600-plus partners and 80-plus industries. SwilERP gives real-time pricing and stock across stores, vendor tracking, returns, GST and e-invoicing, multi-user roles and consolidated reports, and grows from one store to many without re-platforming.
Where it falls short: Optical is one of 80 industries, so prescription and lens-grid handling are configured rather than native. Expect a 4 to 6 week chain rollout and a steeper learning curve than OptoSoft or Invoay.
Pick it if: you run 2 to 5 stores and want billing, stock and books in one system your accountant also uses.
8. GoFrugal: established retail POS for 3 to 8 store chains
Price: On request. GoFrugal's pricing page was under maintenance when I checked in October 2026; it lists on-premise Starter, Standard, Professional and Enterprise tiers (one-time licence plus yearly subscription) and cloud Basic, Elite and Enterprise tiers per store per year, with a 30-day free trial.
What it does well: Multi-store consolidation, GST and e-invoicing, loyalty, mobile POS, integrated accounting and a mature reporting suite, with 25,000-plus customers in 60-plus countries claimed.
Where it falls short: Optical is not named on the pricing page (Retail, Restaurant and Distribution are), so the Rx module is a retail template rather than a specialist tool. Per-store pricing is high for a single shop; OptoSoft's comparison page estimates GoFrugal at ₹15,000 to ₹40,000 per year, which is a rival's figure, so get your own quote.
Pick it if: you already behave like a retail brand with 3-plus stores and want a vendor with a national partner network.
9. OptiSoft Vision: lens wholesale plus retail
Price: On request. Techjockey lists it at 4.2 out of 5, vendor Vinayak Soft Solutions, with patient management and prescription handling.
What it does well: Strong lens-SKU handling across powers, materials and coatings, wholesale and retail billing in one system, multi-warehouse stock and ledgers.
Where it falls short: Dated interface, less suited to a pure single-store retailer, and multi-store consolidation is an upper-tier feature.
Pick it if: you supply lenses to other opticians as well as selling across the counter.
10. Vyapar: generic GST billing when you only need invoices
Price: Silver ₹4,399 per year and Gold ₹4,799 per year for desktop plus mobile, per vyaparapp.in/pricing on 5 October 2026 and matching Techjockey's Vyapar listing. Silver caps e-way bills and e-invoices at 10 a month; Gold makes them unlimited and allows up to 5 companies. Both include Tally export.
What it does well: Clean GST invoices, expense tracking, bank reconciliation, WhatsApp invoice sharing and an excellent mobile app.
Where it falls short: No prescription record, no lens power grid, no Rx card. You end up typing "-3.50/-1.25x180" into an item name and losing the ability to search it later.
Pick it if: you sell mostly ready-made sunglasses and reading glasses and your CA wants Tally-compatible books.
Also considered: MargBooks and Marg ERP (Noida) are solid for pharmacy and general retail accounting but do not list opticians as an industry on their site in October 2026, so I dropped them from the top 10. LensVerge (Starter ₹4,788 per year, 100 invoices a month, per lensverge.com) and WebsLayout Optical (₹750 per month, 4.6 rating on Techjockey) are worth a demo if the ten above do not fit.
Feature matrix: what each vendor states publicly
| Software | Structured Rx fields | Lens power grid | Workshop or lab job card | Android or mobile POS | Official WhatsApp API | Multi-store | E-invoice |
|---|---|---|---|---|---|---|---|
| OptoSoft | Yes | Yes | Ask | Yes | Yes (Meta API) | Yes, from one login | GST reports; ask about IRN |
| Invoay | Yes | Flat SKUs, capped by plan | Job card on Grow | Yes (Windows, iOS, Android) | Yes | Expand plan and above | Enterprise only |
| Optical CRM | Yes | Basic | Ask | Ask | SMS; ask | Ask | Ask |
| TechCherry | Yes | Lens catalog | Ask | Yes (Android, iOS) | Ask | Yes, incl. franchise | GST/VAT; ask |
| OptiBeacon | Yes | Yes, incl. contact lenses | Yes, job tickets | Cloud, mobile-friendly | WhatsApp OTP and Rx sharing | Yes, role-based | Ask |
| Optiware | Yes | Yes | Ask | Web, Windows and macOS (Techjockey) | Ask | Ask | Ask |
| SwilERP | Configured | Configured | Ask | Yes | Ask | Yes | Yes |
| GoFrugal | Template | Template | Ask | Yes | Ask | Yes | Yes |
| OptiSoft Vision | Yes | Yes, deep | Ask | Desktop-first | Ask | Enterprise tier | Ask |
| Vyapar | No | No | No | Yes | Invoice sharing only | Multi-company, not multi-store | No |
"Ask" means the vendor's public pages do not state it; make it a demo question rather than an assumption.
What GST rate applies to spectacles, lenses and frames in 2026?
This is the compliance area where I see the most wrong bills, because the rates changed on 22 September 2025 when GST 2.0 collapsed the 12 percent slab.
| Item | HSN | GST rate from 22 Sep 2025 | Previous rate |
|---|---|---|---|
| Prescription spectacle lenses | 9001 | 5 percent | 12 percent |
| Contact lenses | 9001 30 00 | 5 percent | 12 percent |
| Corrective spectacles, including reading glasses | 9004 | 5 percent | 12 percent |
| Spectacle frames | 9003 | 18 percent | 12 percent |
| Sunglasses and non-corrective goggles | 9004 10 00 | 18 percent | 12 percent |
Rates and previous rates as tabulated in OptoSoft's GST rate and HSN guide for Indian opticians dated 27 June 2026, which follows the 56th GST Council decisions that removed the 12 percent slab; confirm against the CBIC rate schedule with your CA at filing time. Note the direction: lenses got cheaper, frames got dearer.
Three practical consequences for your software:
- One customer, two rates. A frame (18 percent) and a pair of prescription lenses (5 percent) on the same bill is normal now. The tool must hold HSN and rate per line and roll them up correctly into GSTR-1.
- Composite supply is a CA decision, not a software default. Whether a frame fitted with Rx lenses is one "corrective spectacle" at 5 percent or two separate supplies is a position your CA takes in writing. Your software should be able to bill it either way; do not let a vendor's default decide your tax exposure.
- E-invoicing applies above ₹5 crore turnover (since 1 August 2023, Notification 10/2023-Central Tax) and only to B2B and export invoices, not retail B2C bills. If you cross ₹10 crore, each invoice must reach the IRP within 30 days of its date, per the GSTN advisory of 5 November 2024 in force since 1 April 2025 (ClearTax's e-invoicing guide carries both rules). Most independent opticians never need IRN generation; corporate and institutional orders are the exception. E-way bills still apply to goods movements above ₹50,000, which catches inter-store transfers and lab shipments. Our GST-compliant software guide covers the filing side in more depth.
One non-GST item belongs on the same checklist. The Digital Personal Data Protection Act is in force in phases: the Data Protection Board and definitional sections commenced on 13 November 2025, further provisions follow on 13 November 2026, and the remaining obligations on 13 May 2027. A prescription is health data about an identifiable person, so by 2027 your software needs consent capture, a way to export a customer's data and a way to delete it on request.
SaaS or custom-built: when does each win?
| Factor | SaaS wins | Custom wins |
|---|---|---|
| Store count | 1 to 3 | 4 or more |
| Lens lab | Outsourced to Essilor, Zeiss or Hoya labs | In-house grinding or fitting with work-order tracking |
| Clinic | None, or a visiting optometrist | Full OPD with patient records plus dispensing |
| Online sales | None, or a marketplace | Your own store needing one live inventory |
| Vendor limits | You fit within SKU and branch caps | Caps or per-store fees are now the bottleneck |
| IT appetite | Zero | One person who will own the system |
Rule of thumb: when yearly SaaS fees across all stores pass about ₹2 lakh, or when the workflow you need does not exist in any package, a custom build at ₹8 lakh to ₹25 lakh starts to pay back inside three years. Below that, SaaS wins on speed. Our custom software cost breakdown explains how those numbers are built up.
There is also a middle path. If your problem is really stock and billing rather than optics-specific workflow, our ready-made Billing and Invoice Software (₹14,999 one-time or ₹1,499 per month) and Inventory Management Software (₹24,999 one-time or ₹2,499 per month) cover GST invoicing with e-invoice and e-way bill, barcode stock, multi-location transfer and WhatsApp invoice sharing, and we add an Rx module as a paid customisation. For a shop that needs clinic records too, read our eye clinic software comparison.
What we see in optical projects
A few patterns from our own retail and clinic work:
- The lens grid is always the hard part. Clients ask for the frame catalog first and the lens inventory last, and the lens inventory is what breaks spreadsheets. If a vendor demos frames only, ask them to add a -3.50/-1.25x180 1.67 blue-cut lens and find it again.
- Rx history drives repeat sales more than discounts. Shops that can pull up a customer's last prescription on a phone close the second pair faster. Make the 12-month recall message a day-one setting.
- Migration takes twice as long as planned. Clean frame and lens data out of Excel or Tally is the schedule risk on every project, SaaS or custom.
- Go live in the slow months. October to December is festive and wedding season for eyewear in most of India. Train in July or August.
We say no to single-store opticians who ask for a custom build; OptoSoft or Invoay will serve you better and cheaper, and we would rather be the studio you come back to at store number four.
How to switch from paper, Excel or Tally without losing Rx history
- Export what you have. Tally item masters and ledgers export to Excel; paper Rx cards need a data-entry sprint. Key in the last three years of prescriptions; that covers most repeat customers.
- Build the frame catalog once, with photos. Phone photos on a white background are enough. Brand, model, colour, size, MRP and cost price per frame.
- Define the lens ranges you stock versus order. Set up only the stocked grid; everything else is a lab job.
- Map HSN and rates per item class as in the table above, and get your CA to sign off the composite supply position before the first bill.
- Run both systems for one week. Bill in the new tool, keep the old register as fallback, compare the day's totals each evening.
- Switch on reminders last, once the customer data is trusted, otherwise you message the wrong people. If you plan to use the official API rather than a staff phone, our WhatsApp Business API guide explains template approval and per-message pricing.
Ten questions to ask on the vendor demo
- Show me a prescription with sphere, cylinder, axis, add and PD, then print the Rx card.
- Add one lens with power, index and coating to stock and find it by power.
- Bill a frame and a pair of Rx lenses on one invoice. Show the GST lines and the GSTR-1 export.
- Where does a lab job sit between order and delivery, and what does the customer receive on WhatsApp at each step?
- Is the WhatsApp integration on the official Meta API, and who pays the per-message charge?
- What are the SKU, user and branch caps on the plan you are quoting?
- Is catalog import from Excel included, and who does the data entry?
- Can I export every customer, prescription and invoice as CSV if I leave?
- What does renewal cost in year two, and is support included or chargeable?
- Give me two opticians in my state I can call.
WhatsApp me your current vendor quote and I will tell you what is missing
Final verdict by store size
- Under 50 pairs a month: Optical CRM at ₹2,400 to ₹4,000 per year.
- Single store, 50 to 200 pairs a month: OptoSoft at ₹6,000 per store per year, the best value on this list.
- High-footfall store wanting appointments and marketing: Invoay Grow at ₹17,988 per year.
- Boutique or clinic-plus-dispensing with a workshop: OptiBeacon, ₹2,610 per month.
- Deep frame or lens catalog, wants a long-standing specialist vendor: Optiware or OptiSoft Vision, on quote.
- 2 to 5 stores: SwilERP; 3 to 8 stores: GoFrugal, both on quote.
- Only GST invoices for ready-made eyewear: Vyapar Silver at ₹4,399 per year.
- 4-plus stores, in-house lab, clinic plus retail or your own online store: custom build at ₹8 lakh to ₹25 lakh through our custom software service.
The wrong choice is rarely the cheap tool; it is the generic tool that cannot hold a prescription. Pick optical-first unless you have a specific reason not to.
WhatsApp me to discuss a custom optical store software build
Related Codingclave guides
- Best Eye Clinic Software India 2026
- Best Jewelry Shop Software India 2026
- GST-Compliant Software Guide for Indian Businesses
- Custom Software Development Cost in India
- WhatsApp Business API India: Setup, Pricing, Green Tick
About the author
Ashish Sharma is the founder of Codingclave, a Lucknow software studio founded in 2017 that has delivered 200-plus projects, holds a 4.9-star Google rating from 76 reviews and is Top Rated on Upwork. The team builds custom retail, clinic and hospital software for Indian and Gulf businesses. Connect on LinkedIn or WhatsApp.
Frequently asked questions
For a single-store optician, OptoSoft is the best value at ₹6,000 per store per year (optosoft.in pricing page, October 2026) because it is optical-first, includes unlimited users, Android mobile POS, GST billing and WhatsApp reminders through the official Meta API. For a high-footfall store that wants modern cloud POS with appointments and marketing, Invoay Grow at ₹17,988 per year is the stronger pick. For the tightest budget, Optical CRM at roughly ₹2,400 to ₹4,000 per year covers Rx capture and billing. For 2 to 5 store chains, SwilERP or GoFrugal (both quote-based) give multi-store consolidation. Above 4 stores, or with an in-house lens lab, a custom build usually costs less over five years than per-store SaaS fees.
Published October 2026 prices: Optical CRM about ₹2,400 to ₹4,000 per year, Vyapar Silver ₹4,399 per year (generic billing, not optical-specific), OptoSoft ₹6,000 per store per year, Invoay Start ₹8,988, Grow ₹17,988 and Expand ₹29,988 per year, OptiBeacon about ₹2,610 per month as listed on SoftwareSuggest. Optiware, SwilERP, GoFrugal, TechCherry MyOpticalApp and OptiSoft Vision are quote-based. Add one-time hardware (barcode scanner, label printer, thermal printer, a tablet or PC) of roughly ₹30,000 to ₹80,000 for a single counter, plus catalog data entry and staff training. Custom-built optical software from a studio like ours starts around ₹8 lakh and goes to ₹25 lakh for multi-store chains with lab integration.
Only in a limited sense. Vyapar has a free mobile plan for basic GST invoicing, but it has no prescription fields or lens power grid, so you end up typing sphere, cylinder and axis into the item description. OptoSoft offers a free account and demo but the live store licence is ₹6,000 per year. Directories such as Techjockey list InventoryPlus at ₹599 per year as a free-tier accounting tool, again without optical features. In practice an optical-first tool at ₹2,400 to ₹6,000 per year is the real floor; below that you are paying with staff time and lost Rx history.
Since GST 2.0 took effect on 22 September 2025, prescription spectacle lenses and contact lenses (HSN 9001) and corrective spectacles including reading glasses (HSN 9004) attract 5 percent GST, down from 12 percent. Spectacle frames (HSN 9003) and non-corrective sunglasses and goggles (HSN 9004 10 00) moved up from 12 to 18 percent, per OptoSoft's GST rate guide of 27 June 2026. A single bill for one customer can therefore carry 5 percent and 18 percent lines, and whether a frame plus Rx lens pair should be billed as one corrective spectacle at 5 percent or as two lines at different rates is a position your CA must take in writing. Your software has to support both ways of billing.
You can bill with them, and many small shops do, but neither is built for optics. Vyapar Silver (₹4,399 per year, vyaparapp.in pricing, October 2026) gives GST invoices, e-way bills and Tally export but no prescription record, no sphere-cylinder-axis lens grid and no Rx card printing. MargBooks does not list opticians among its supported industries on its site. If your shop sells under 50 pairs a month and your CA is already on Marg, a generic tool is survivable for a year. Beyond that, the missing Rx history costs you repeat sales.
Nine non-negotiables: prescription capture with sphere, cylinder, axis, add, PD and the frame used, printed as an Rx card; a lens inventory that handles the power grid rather than a flat SKU list; frame catalog with photos, brand, model, colour and size; a workshop or lab job card from order to fitting to delivery; GST billing with HSN codes and both 5 percent and 18 percent lines on one invoice; barcode printing and scanning; WhatsApp or SMS reminders for order-ready, collection and eye-test recall; customer history with past Rx and purchases; and reports your CA can use, ideally a Tally export. For chains, add multi-store stock transfer and consolidated reporting. E-invoicing matters only above ₹5 crore turnover.
A single-counter shop on cloud SaaS such as OptoSoft or Invoay is billing within 2 to 5 days; allow 1 to 2 weeks if you also load 200 to 500 frame SKUs and train staff across shifts. A 3-store chain on SwilERP or GoFrugal typically takes 3 to 6 weeks because of inventory migration from Excel or Tally, user roles and barcode hardware at each counter. A custom build takes 3 to 5 months for a first version covering POS, GST, Rx module, frame and lens inventory, WhatsApp reminders and reports. Do not go live in October to December, the festive and wedding rush, when staff have no time to learn.
Four situations: four or more stores, where per-store SaaS fees of ₹6,000 to ₹30,000 a year each and vendor limits on SKUs or branches start to bite; an in-house lens lab where you want work orders tracked from order to dispensing in the same system; a hybrid eye clinic plus optical retail model that needs patient records and retail billing together; or an online store plus physical stores needing one live inventory. Below that, SaaS wins on speed and cost. A custom build runs ₹8 lakh to ₹25 lakh upfront plus yearly maintenance, so it only pays back when the SaaS alternative would cost ₹2 lakh or more per year or when the workflow simply does not exist in any package.
Only if your aggregate turnover exceeds ₹5 crore in any financial year since 2017-18; that threshold has applied since 1 August 2023 under Notification 10/2023-Central Tax. E-invoicing covers B2B and export invoices, not retail B2C bills, so a typical independent optician under ₹5 crore does not need IRN generation at all. If you cross ₹10 crore, invoices must be reported to the IRP within 30 days of the invoice date (GSTN advisory of 5 November 2024, in force from 1 April 2025). Among the tools here, Invoay Enterprise, SwilERP and GoFrugal state e-invoice support; ask OptoSoft and OptiBeacon on the demo.