Shiprocket Integration Services

Shiprocket integration starts at just ₹6,999 for a basic order push, AWB tracking, and email notifications on a single store. Pro tier at ₹28,000-₹58,000 includes multi-store, COD-to-prepaid conversion, NDR automation, RTO dashboard, and WhatsApp/SMS notifications. Enterprise integrations with multi-vendor marketplace orchestration or custom routing are quoted custom — typically ₹85,000-₹2.5L. We share fixed-price quotes within 24 hours.

Standard Shiprocket integration on Shopify or WooCommerce takes 4-5 working days. Custom store integration with COD-to-prepaid conversion, NDR automation, and multi-channel notifications takes 8-10 days. Multi-vendor marketplace integration with smart courier routing and split shipments takes 12-21 days. We share a day-by-day timeline upfront.

Yes, all three. For Shopify, we use Shiprocket's native Shopify app plus custom flows for advanced features (COD-to-prepaid, NDR automation). For WooCommerce, we use the official Shiprocket plugin plus custom webhooks. For custom stores (Next.js, Laravel, custom Node.js), we wire up the Shiprocket API directly with proper retry logic, idempotency, and queue-based processing.

Yes. Average D2C RTO rate on COD orders is 25-30%. Our integrations include: (1) a COD-to-prepaid conversion flow that nudges COD buyers on WhatsApp to pay online, (2) NDR automation that does customer outreach within 2 hours of failed delivery, (3) address verification at checkout to catch malformed addresses early. Together they tackle RTO from three sides, and the dashboard shows the change week by week.

Yes. We integrate Shiprocket with custom ERPs, OMS systems, and warehouse management software. The integration covers: bulk order push (1000+ orders), warehouse-aware courier selection, GST invoice attachment, multi-channel customer notifications, and reconciliation reports. ERP integrations typically take 12-21 days depending on your existing system's API surface.

For brands with multiple warehouses, we build closest-warehouse routing — orders are auto-assigned to the warehouse closest to the customer pincode (using Shiprocket's serviceable pincodes API). For products that exist in only one warehouse, the order routes there. For multi-product orders where items live in different warehouses, we either split the shipment or route to the warehouse with full availability — your business rules drive this.

Shiprocket Engage is Shiprocket's retention/marketing layer — review collection, repeat purchase nudges, and customer journey orchestration on top of shipping. Yes, we integrate Engage for clients on Pro and Enterprise tiers. The integration coordinates Shiprocket Engage with WATI WhatsApp campaigns and your CRM, so post-purchase journeys are unified rather than fragmented across tools.

Shiprocket's API does have intermittent failures, especially during peak sale periods. Our integrations include: (1) exponential backoff retry on transient errors (3-5 retries), (2) idempotency keys so duplicate order pushes do not create duplicate AWBs, (3) queue-based processing (BullMQ on Node.js, Sidekiq on Rails) so order push happens async without blocking checkout, (4) dead-letter queue for permanent failures with admin alerts.

Yes. Shiprocket gives you 17+ courier partners (Delhivery, Blue Dart, DTDC, Ecom Express, Xpressbees, FedEx, etc.). We build smart courier selection logic — cheapest courier for low-value items, fastest for premium SKUs, region-specific (Blue Dart for metros, India Post for tier-3 cities), and weight-aware (different rate cards). You set the rules; we wire it up.

Two options. Option A: pay-as-you-go — bug fixes or feature additions billed at ₹2,500/hour with no minimum. Option B: ongoing SLA at ₹6,000/month with 4-hour response time, monthly health check, and 5 hours of feature work included.