CRM Development in Mumbai

Off-the-shelf CRMs charge ₹500-₹3,000 per user per month — with a 20-person team, that is ₹6,00,000 to ₹18,00,000 per year. A custom CRM costs ₹1,50,000 to ₹10,00,000 one-time, with no per-user limits, no monthly fees, and 100% data ownership. For growing businesses, custom CRM pays for itself within 8-12 months.

We integrate WhatsApp Business API directly into the CRM. Your sales team can send template messages, receive and respond to leads, track conversation history, and trigger automated follow-ups — all from within the CRM dashboard. No switching between apps. Bulk messaging and chatbot auto-replies are also supported.

A standard CRM includes lead capture (web forms, WhatsApp, phone), pipeline management with drag-and-drop stages, automated follow-up reminders, customer communication history, sales reports and team dashboards, and role-based access. Advanced features include WhatsApp integration, email campaigns, mobile app for field teams, and integration with accounting tools.

A basic CRM (lead management + pipeline + reports) takes 6-8 weeks. A full-featured CRM with mobile app, WhatsApp integration, email automation, and third-party integrations takes 12-16 weeks. We deliver in phases — your team starts using the core module within 4 weeks while we build advanced features.

Timelines are the same as any other city — 2-4 weeks for websites, 6-12 weeks for apps, 8-16 weeks for custom software. The difference is we start fast: you get a project plan within 48 hours of signing, and we deliver the first working build within 2 weeks. Mumbai's pace demands speed, and we match it.

Yes. We have built content management platforms, talent booking apps, and streaming solutions for entertainment businesses. If you need a platform that handles video content, artist portfolios, or event bookings, we have relevant experience and can share case studies.