Trucking Dispatch Software in Canada 2026: CAD Prices, ELD

Ashish Sharma
Ashish Sharma

Founder & Lead Developer, Codingclave · 200+ projects since 2017

17 min read
trucking dispatch softwarecanadatmseldhours of serviceiftacustom software

Trucking dispatch software in Canada: the short answer

Trucking dispatch software in Canada takes a load from booking to proof of delivery, invoice and driver pay, while working with a certified ELD, federal Hours of Service (HOS) rules, quarterly IFTA and, for cross-border fleets, CBSA eManifest. Most owner-operators and small fleets should start with an off-the-shelf TMS plus their ELD. Custom software pays off when your settlements, border volume or drivers' language stop fitting a subscription.

Quick answer:

  • Off-the-shelf cost: ELDs are reported at about CA$35–82 per vehicle per month; TMS entry plans at about CA$68 per user or $99–350 a month. Confirm with each vendor.
  • ELD rule: the device must be third-party certified and on Transport Canada's list. Mandatory since June 12, 2021; provinces enforce it, so check your province's penalty date.
  • HOS basics: 13 hours driving, 14 on duty, a 16-hour window; cycle 1 is 70 hours in 7 days, cycle 2 is 120 hours in 14.
  • Custom build: CA$12,000–40,000 over 10–16 weeks, reading HOS from your existing ELD, never replacing it.
  • Disclosure: my company, Codingclave, builds custom trucking dispatch apps for Canadian fleets. Nobody paid to be listed here.

Prices and rules last verified: September 2026.

I'm Ashish Sharma. This guide is for owner-operators, fleet owners and dispatchers in Brampton, Surrey, Calgary and Edmonton, many running cross-border. Alberta fleets can also see our Calgary trucking dispatch page.

What does trucking dispatch software actually do?

Dispatch software, also sold as transportation dispatch software or a TMS (transportation management system), keeps each load's details, status and paperwork in one place.

Stage What the software handles What breaks without it
Load intake Rate, lane, time windows, PO numbers, entered once Details retyped from email into WhatsApp, with typos
Dispatch Truck, trailer and driver assigned; HOS hours checked A load goes to a driver who runs out of hours mid-trip
Driver app Stops, instructions, check-ins Drivers call the office for the same address twice
Tracking GPS from the ELD or phone; ETAs Customers call asking where the truck is
BOL and POD Photos at pickup and delivery, attached to the load The invoice waits until the paper POD reaches the office
Invoicing Invoice built from the delivered load, with GST/HST Billing slips days behind delivery, so cash comes in later
Settlement Driver pay or owner-operator statements with deductions Spreadsheet errors and Friday pay disputes

In the dispatch workflows I've scoped, the most common leak is between delivery and invoice: the POD stays on a driver's phone and billing slips.

Dispatch software vs TMS vs ELD vs a dispatch service

Term What it is Who needs it
Dispatch software Board for assigning and tracking loads, plus a driver app Any fleet with a dispatcher
TMS Dispatch plus billing, settlements, IFTA and reporting Fleets wanting operations and money in one system
ELD A certified device recording duty status Every truck under the mandate; a dispatch app can't stand in for it
Dispatch service People who find and book loads for a fee, often a percentage Owner-operators short on time or broker contacts

If it also has to manage shipper quotes, contracts and sales, you're closer to a custom CRM or ERP build.

The Canadian rules your dispatch software has to respect

A plain-English summary, not legal or compliance advice.

Federal or provincial? The federal HOS and ELD rules apply to federally regulated carriers, broadly those crossing provincial or national borders. If your trucks never leave one province, your province's rules apply; ask your provincial transport ministry whether ELDs are required for you.

The ELD mandate: certified devices only

From Transport Canada's ELD guidance for drivers and carriers:

  • Date: federally regulated commercial drivers had to use an ELD by June 12, 2021.
  • Enforcement: provinces and territories enforce it. Penalties are widely reported to have started in January 2023, but check your province's date.
  • Coverage: federally regulated commercial vehicles over 4,500 kg, and buses for 10+ passengers.
  • No self-certification: an accredited body must certify the device against the HOS Regulations and the CCMTA ELD Technical Standard, and it must be on Transport Canada's certified list (linked from the page above).
  • Exemptions: motor carrier permits, Motor Vehicle Transport Act exemptions, rentals of 30 days or less, pre-2000 model years, and drivers not required to keep duty-status records.

160 km exemption (s.77(3)). A driver doesn't need an ELD if they stay within 160 km of the home terminal, return there daily for at least 8 consecutive hours off, and the carrier keeps accurate records. In practice this usually covers local and city delivery work.

Software requirement: store each truck's ELD make and model, and flag any vehicle or driver using an exemption.

New in 2026: the CCMTA ELD Technical Standard v1.3.1 was published on July 29, 2026, replacing v1.3 (September 29, 2025). Transport Canada will lead implementation; no coming-into-force date has been announced. Ask your ELD vendor how devices and its API will be updated.

Hours of Service in plain English

Federal limits south of 60°N (different limits apply north of 60°N), from the Commercial Vehicle Drivers Hours of Service Regulations (SOR/2005-313):

Rule Limit Section
Daily driving No driving after 13 hours of driving in a day s.12(1)
Daily on-duty No driving after 14 hours on duty in a day s.12(2)
16-hour window No driving once 16 hours have passed since the last 8+ consecutive hours off s.13(3)
Daily off-duty At least 10 hours off; 2 of them outside the 8 consecutive hours s.14(1), s.14(3)
Cycle 1 70 hours on duty in any 7 days s.26
Cycle 2 120 hours on duty in any 14 days; 24 consecutive hours off before passing 70 s.27
Cycle reset 36 consecutive hours off (cycle 1) or 72 (cycle 2) s.28

The regulations also set matching 13-hour driving and 14-hour on-duty limits per work shift (the period after 8 consecutive hours off). Drivers must stay inside both.

Cycle 1 or cycle 2 for your drivers?

  • Cycle 1 (70 hours in 7 days) suits regional work with weekends home: five 12-hour days is 60 hours.
  • Cycle 2 (120 hours in 14 days) suits long-haul rotations, but the driver must take 24 consecutive hours off before passing 70 hours. At 12 hours a day, that bites around day six.

The dispatch board should show "24 hours off needed before 70" next to each cycle 2 driver. Starting a fresh cycle takes the s.28 reset, so ask your compliance adviser before switching a driver between cycles.

HOS-aware dispatch: a worked example

Illustrative and simplified. Assume the driver's day and work shift both started at 6:00 a.m., after 8+ hours off. It's now 2:00 p.m. He has driven 6 hours, been on duty 8, and used 64 hours of cycle 1. A new load needs about 7 hours of driving plus 1 hour of loading.

  • Driving left: 13 − 6 = 7 hours
  • On-duty left: 14 − 8 = 6 hours
  • 16-hour window closes at 10:00 p.m.: 8 hours
  • Cycle left: 70 − 64 = 6 hours

The load needs 8 on-duty hours and the tightest limit allows 6, so he can't legally finish today. The dispatch board should flag this before anyone promises the shipper and suggest another driver, a later appointment (his 10 hours off won't reset his cycle), or a relay. Read the clocks from the ELD; don't recalculate them.

Crossing into the US: a second ruleset

Once the truck is in the United States, US federal (FMCSA) hours-of-service rules apply, and they differ from Canada's. The ELD must switch rulesets, and for US driving it must be registered with the FMCSA as well as certified for Canada. Check your exact model on both lists.

Software requirement: show which ruleset each driver's clocks are under. A driver with Canadian hours left can have fewer US hours that day.

ELD malfunctions and record retention

If an ELD fails, the driver tells the carrier once parked, notes the malfunction code and time, and keeps paper logs until back at the home terminal. The carrier repairs or replaces it within 14 days (or on return, for longer trips). Records are kept at least 6 months.

Software requirement: a malfunction ticket with a 14-day countdown and photo upload for paper logs.

IFTA: what your software must capture

According to Ontario's International Fuel Tax Agreement page:

  • Qualified vehicle: two axles and a gross or registered gross weight over 11,797 kg (26,000 lb); or three or more axles regardless of weight; or a combined weight over 11,797 kg with a trailer. Most tractors qualify. See your base jurisdiction for the full definition.
  • Deadlines: quarterly returns are due the last day of the month after the quarter: April 30, July 31, October 31, January 31.
  • Renewal: licence and decals each year before December 31.
  • Data: kilometres and fuel purchases per province and state, per truck, with receipts.

Can software do IFTA automatically? It can total kilometres by jurisdiction from ELD GPS and match fuel receipts. Someone still checks gaps (a dead ELD, a missing receipt) and files, so receipt capture in the driver app matters most.

Cross-border: ACI, ACE, PARS and PAPS

From CBSA Memorandum D3-4-2 (linked in Sources):

  • ACI deadline: highway carriers transmit conveyance and cargo data no later than one hour before arriving at the first port of arrival, and up to 30 days ahead. Late data triggers a warning and possible AMPS (Administrative Monetary Penalty System) penalties.
  • Channels: EDI, the CBSA eManifest Portal, or a service provider such as BorderConnect.
  • Carrier code: each cross-border carrier needs its own CBSA-assigned code, which forms the first four characters of the CCN or CRN (cargo control number or conveyance reference number).
  • Liability: carriers are liable for accuracy under s.7.1 of the Customs Act; freight forwarders send house bill data.

US-bound ACE eManifests go to CBP before arrival; confirm timing with CBP or your broker. PARS (into Canada) and PAPS (into the US) numbers link your load to the importer's customs release, handled by the broker.

Software requirement: build the manifest from the load record with your carrier code as the CCN prefix, send it through a provider's API where one exists, and show the PARS or PAPS number in the driver app. Drivers should be able to photograph the PARS or PAPS label and commercial invoice offline and upload later.

Off-the-shelf dispatch software and ELDs used in Canada (2026)

Prices are as listed by the vendor or reported by a third party; treat each as a starting point for a quote. Last verified: September 2026.

Product Best for (my read) Price as listed Source
TruckerPro 5–50 trucks, Canadian, cross-border From CA$99/month Search listing; page gated
TransPlus Established fleets, both sides of border From $350/month Vendor site; currency by region
TenTrucks Owner-operators, 1–10 trucks Basic $129/month Search listing; currency unconfirmed
AscendTMS Small carriers wanting per-user pricing About CA$68/user/month Expert Market estimate
Rose Rocket Fleets and brokers wanting quoting and shared tracking Not published Ask vendor
McLeod LoadMaster Large enterprise fleets Custom pricing Expert Market

TruckerPro covers dispatch, billing, payroll, IFTA and eManifest across several ELD brands; TransPlus has served cross-border carriers since 1995. Also listed in Canada, without published prices: ITS Dispatch, Tracx, Degama DTMS and Titan GPS.

ELD / telematics Reported price per vehicle per month Note
Motive About CA$35–48 Expert Market estimate
Samsara About CA$60–82 Expert Market estimate
Geotab No published price found Ask for a quote

Check the exact model on Transport Canada's certified list.

Verdict by fleet size:

  • Owner-operator, 1–3 trucks: an entry TMS plan plus your ELD, or a dispatch service if finding loads is the real problem.
  • 5–20 trucks: a Canadian-built TMS with IFTA and eManifest, tested on your real loads.
  • 50+ trucks or unusual workflows: an enterprise TMS, or custom software.

What a 10-truck stack costs per month (illustrative)

Assumptions: 10 trucks, entry plans, prices treated as CAD.

  • ELD: 10 × CA$35–82 = CA$350–820
  • TMS: CA$99–350
  • Total: about CA$450–1,170 a month, roughly CA$5,400–14,000 a year

That excludes costs to get in writing: setup and data migration, ELD hardware and installation, contract length and cancellation terms, tier jumps (an entry plan may not cover 10 trucks or your users), eManifest provider fees, and GST/HST.

Weighing a subscription against a custom system? WhatsApp Ashish on +91 92771 84741 with your truck count, lanes and how you pay drivers, and you'll get a straight buy-or-build view from me, including when off-the-shelf is the better call. We're based in Lucknow, India, and work with Canadian fleets remotely; WhatsApp from Canada costs only your data.

When does custom dispatch software make sense?

Six signs you've outgrown off-the-shelf

  1. Heavy cross-border volume, with load data retyped into the eManifest tool every trip.
  2. Settlements that don't fit a template: percentage or per-km pay, fuel advances, insurance and ELD deductions, escrow, weekly statements.
  3. Drivers who prefer Punjabi or Hindi. A native mobile driver app can show loads, checklists and messages in Gurmukhi or Devanagari, with voice notes.
  4. You're a broker and a carrier, dispatching your own trucks and brokered loads from one board.
  5. Several companies or operating authorities run from one screen with separate books.
  6. Dispatch lives in WhatsApp groups, so load details and BOL photos can't be searched, invoiced or reported on.

Owner-operator settlement: a worked example

Illustrative numbers only, not market rates. One owner-operator on percentage pay, one week:

Line Amount
Gross linehaul billed to customers CA$8,000
Owner-operator share at 85% CA$6,800
Less fuel advances −CA$1,500
Less insurance deduction −CA$450
Less ELD fee −CA$50
Less escrow contribution −CA$100
Net weekly settlement CA$4,700

On per-km pay, the second line becomes kilometres × your agreed rate. The software should build this statement from delivered loads, explain each deduction, track escrow and handle GST/HST where the owner-operator is registered (confirm tax treatment with your accountant). If a TMS demo can't reproduce it, that's your signal.

When you should not build custom

With 1–5 trucks on standard lanes and simple pay, buy a subscription. A CA$12,000 build equals about 121 months of a CA$99 plan, or 34 months of a CA$350 one. If your process isn't written down yet, run a TMS for a year first; a later build will cost less.

Custom dispatch software in Canada: cost, timeline and ownership

Our range is CA$12,000–40,000 over 10–16 weeks; the full feature scope and FAQs are on our trucking dispatch app page.

What moves the price:

  • One ELD integration or several (Geotab, Motive, Samsara)
  • Settlement rules: flat percentage is quick; mixed pay, escrow and advances take longer
  • eManifest: API integration with a provider such as BorderConnect or Descartes, or a data file for upload
  • Driver-app languages, offline mode and QuickBooks sync

Running costs: hosting, maintenance and any ELD API fees are quoted per project. Ask any builder, including us, for a written monthly figure.

The project: map your load flow, pay rules and border paperwork; build with weekly demos; pilot on a few trucks; roll out. Settlement logic and ELD API edge cases take longest, so we start there.

Code ownership: your contract should assign the source code and data to you on final payment, with repository access from day one. Ask to see that clause, including from us.

How custom dispatch connects to your certified ELD

The ELD stays the legal record; the dispatch app reads from it through the vendor's API. Fields vary, but typically include:

  • Remaining driving, on-duty and cycle time, and the current duty status
  • GPS location and odometer or engine hours
  • Distance by province and state, which feeds IFTA

Caveats: API access can depend on your plan tier, and the dispatcher sees near-real-time clocks with some sync delay, not the legal record. The app should never replace the ELD; only certified, listed devices may be used.

Switching later: data export and QuickBooks

Test the exit before you sign. Run a full CSV export of loads, invoices, drivers and documents during the trial, and push a real invoice through the QuickBooks sync. With custom software, you hold the database.

Build vs buy: a three-year software cost view

Your ELD bill is the same either way, so compare dispatch software only.

Option (10 trucks) Monthly 3-year cost
TruckerPro entry (may not cover 10 trucks) CA$99 CA$3,564
AscendTMS (about CA$68 × 3 users) CA$204 CA$7,344
TransPlus entry (currency by region) $350 $12,600
Custom build, lower end Running costs quoted CA$12,000 + running costs
Custom build, upper end Running costs quoted CA$40,000 + running costs

Illustrative: entry prices held flat for 36 months; excludes taxes, setup and add-ons.

On software cost alone, a subscription wins for most small fleets. Custom wins when it removes work the subscription leaves behind: if a dispatcher rebuilds owner-operator statements in a spreadsheet every Friday, that time belongs in the comparison.

Selection checklist: 12 questions to ask any dispatch software vendor (including us)

  1. Which ELDs do you integrate with: live HOS clocks or only GPS?
  2. Does the board block a load that exceeds a driver's remaining hours, under Canadian and US rules?
  3. What's your plan for ELD Technical Standard v1.3.1?
  4. Can you generate ACI eManifest data with our carrier code, by EDI, API or file?
  5. Does IFTA use ELD kilometres by jurisdiction, with receipts attached?
  6. Can settlements handle percentage and per-km pay, advances, escrow, and GST/HST (QST in Quebec)?
  7. Is the driver app available in Punjabi, Hindi or French?
  8. Does it work offline, including border document photos?
  9. Are BOL and POD photos attached to invoices automatically?
  10. Does it work with our factoring company and load boards such as Loadlink or DAT?
  11. Does it sync with QuickBooks, and can I export everything to CSV when I leave?
  12. What's the three-year total for my truck count, with setup, hardware and add-ons? For custom: who owns the code?

Get a buy-or-build opinion for your fleet

About the author

Ashish Sharma founded Codingclave in 2017. The Lucknow-based team has delivered 200+ projects for clients in Canada, the UK, the US, the UAE and India, with a 4.9 Google rating (76 reviews) and a 100% Upwork Job Success Score. The team builds dispatch and driver apps, fleet-tracking dashboards and custom CRM/ERP systems, and integrates them with ELDs, payments and accounting tools.

Sources

Frequently asked questions

Budget for two bills: the ELD and the dispatch or TMS software. Expert Market reports Motive at about CA$35–48 and Samsara at about CA$60–82 per vehicle per month. TMS entry prices range from about CA$68 per user (AscendTMS, reported) to around $99–350 a month for TruckerPro and TransPlus entry plans. For 10 trucks that is roughly CA$450–1,170 a month before setup, hardware, taxes and tier jumps. Get a written quote for your exact truck and user count.

Only if that exact make and model is certified for Canada. Canadian ELDs cannot be self-certified: an accredited body must certify them against the Hours of Service Regulations and the CCMTA Technical Standard, and they must appear on Transport Canada's certified list. The reverse also applies: for US driving, the device must be registered with the FMCSA. Many devices sold in Canada meet both. A dispatch app cannot replace the ELD; it should read HOS clocks through the ELD's API.

For 5–20 trucks, start with a Canadian-built TMS that handles IFTA in kilometres, integrates with your ELD and, if you cross the border, prepares ACI eManifest data. TruckerPro and TransPlus are built in Canada; TenTrucks targets owner-operators and small fleets. Owner-operators with one to three trucks usually need only an entry plan. Before signing, run a demo with last week's real loads and test settlements, IFTA totals and a full data export.

At Codingclave, a custom trucking dispatch system for a Canadian fleet costs CA$12,000–40,000 and takes 10–16 weeks. The price moves with how many ELD integrations you need, how complex your owner-operator settlements are, whether eManifest data goes out by API or file, and how many driver-app languages you want. Hosting and maintenance are quoted separately. Your contract should assign the source code and data to you on final payment. The system reads from your certified ELD rather than replacing it.

They solve different problems. A dispatch service is a person or company that finds and books loads for you, often for a percentage of each load, which suits an owner-operator short on time or broker contacts. Dispatch software assigns loads, tracks trucks, stores PODs, invoices customers and settles driver pay. A single owner-operator may only need the service. Once you have several trucks or an in-house dispatcher, you need software, and many operators use both.

Most off-the-shelf driver apps are English-first, with French common for Quebec, so ask each vendor directly and look at the app on a phone before you sign. A custom driver app can show loads, stop instructions, checklists and messages in Punjabi (Gurmukhi) or Hindi (Devanagari), with voice notes for drivers who prefer speaking to typing. Keep invoices, BOLs and anything a shipper, broker or officer reads in English or French.

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