Hotel Management Software in
Dubai

Our hotel PMS covers room booking and reservation management, front desk check-in/check-out with passport/ID scanning, housekeeping task assignment and status tracking, restaurant POS with KOT and split billing, spa and activity booking, OTA channel manager syncing with Booking.com, Expedia, Agoda, and Airbnb, a direct booking engine for your website, revenue management with dynamic pricing, and comprehensive occupancy and revenue analytics.

The channel manager maintains a single inventory pool and syncs room availability in real-time across all connected OTAs and your direct booking engine. When a room is booked on Booking.com, it is instantly blocked on Expedia, Agoda, Airbnb, and your website — typically within 30-60 seconds. Rate parity rules, minimum stay restrictions, and seasonal pricing can all be managed from one dashboard instead of logging into each OTA separately.

Yes. The integrated restaurant POS handles table management, menu ordering, KOT (Kitchen Order Tickets) for the kitchen, split billing, and VAT-compliant invoicing. Restaurant, spa, minibar, and laundry charges can be posted directly to a guest's room folio for consolidated checkout billing. Walk-in restaurant guests are billed separately. All F&B revenue is tracked independently for department-level profitability analysis.

Yes. The system automatically calculates and adds Tourism Dirham fees (AED 7-20 per room per night depending on hotel classification), municipality fees, and VAT to guest invoices. DTCM (Department of Tourism and Commerce Marketing) reporting data is generated automatically for Dubai hotels, and equivalent reports are available for hotels in other emirates. This eliminates manual calculation errors and simplifies regulatory compliance.

Dubai businesses must comply with UAE data protection laws (Federal Decree-Law No. 45 of 2021), TDRA telecommunications regulations, and sector-specific rules — DTCM licensing for tourism portals, RERA guidelines for real estate listings, and DFSA standards for fintech applications. We build compliance into every project from day one.

Critical. Dubai's population is over 85% expatriate, spanning Arabic, English, Hindi, Urdu, and Tagalog speakers. At minimum, your website needs English and Arabic (with proper RTL layout). E-commerce stores targeting the broader GCC benefit from adding Hindi and Urdu as well. We implement full RTL support and language switching as standard.

At minimum: Visa, Mastercard, Apple Pay, Samsung Pay, and Cash on Delivery (still 25-30% of orders in the UAE). For higher conversions, add Tabby and Tamara for buy-now-pay-later, which can boost checkout rates by 20-30%. We integrate all major UAE payment gateways including Network International, Telr, and PayTabs.