Hotel Management Software in
Abu Dhabi

Our hotel PMS covers room booking and reservation management, front desk check-in/check-out with passport/ID scanning, housekeeping task assignment and status tracking, restaurant POS with KOT and split billing, spa and activity booking, OTA channel manager syncing with Booking.com, Expedia, Agoda, and Airbnb, a direct booking engine for your website, revenue management with dynamic pricing, and comprehensive occupancy and revenue analytics.

The channel manager maintains a single inventory pool and syncs room availability in real-time across all connected OTAs and your direct booking engine. When a room is booked on Booking.com, it is instantly blocked on Expedia, Agoda, Airbnb, and your website — typically within 30-60 seconds. Rate parity rules, minimum stay restrictions, and seasonal pricing can all be managed from one dashboard instead of logging into each OTA separately.

Yes. The integrated restaurant POS handles table management, menu ordering, KOT (Kitchen Order Tickets) for the kitchen, split billing, and VAT-compliant invoicing. Restaurant, spa, minibar, and laundry charges can be posted directly to a guest's room folio for consolidated checkout billing. Walk-in restaurant guests are billed separately. All F&B revenue is tracked independently for department-level profitability analysis.

Yes. The system automatically calculates and adds Tourism Dirham fees (AED 7-20 per room per night depending on hotel classification), municipality fees, and VAT to guest invoices. DTCM (Department of Tourism and Commerce Marketing) reporting data is generated automatically for Dubai hotels, and equivalent reports are available for hotels in other emirates. This eliminates manual calculation errors and simplifies regulatory compliance.

NABIDH (National Backbone for Integrated Dubai Health — note: Abu Dhabi uses MALAFFI under DOH) is the health information exchange platform. In Abu Dhabi, healthcare providers must integrate with MALAFFI to share patient records across the emirate's health network. Our hospital management software comes pre-built with MALAFFI integration capabilities.

Yes. Projects touching government data or public services typically require hosting within UAE data centers, Arabic-first UI, WCAG 2.1 accessibility compliance, and adherence to Abu Dhabi Digital Authority (ADDA) technical standards. We have experience building government-adjacent platforms that meet these requirements.