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We build on-demand home services mobile apps for the Canadian market — UrbanCompany / Thumbtack / TaskRabbit style platforms for cleaning, plumbing, electrical, beauty at home, handyman, lawn care, and snow removal. Customer app, provider app, dispatcher dashboard, Stripe payments and provider payouts — App Store ready in 12–16 weeks at roughly half the cost of equivalent Toronto or Vancouver agencies.
Ottawa is Canada's federal capital and a city of two distinct economies — the federal public service, which employs over 140,000 people across departments, agencies, and Crown corporations clustered around Tunney's Pasture, Place du Portage, and the Confederation Boulevard ministries; and a substantial private-sector tech and consulting ecosystem anchored in Kanata North, home to Shopify (HQ), Nokia, Ericsson, Ciena, Mitel, and hundreds of B2B SaaS firms. Ottawa's Indo-Canadian community has grown rapidly over the past decade — StatsCan 2021 put residents of Indian origin at roughly 35,000, with the strongest concentrations in Kanata, Stittsville, Barrhaven, Riverside South, and Orleans. Many work in federal IT contracting, Kanata-based tech companies, healthcare across The Ottawa Hospital and Montfort, and post-secondary at uOttawa and Carleton. Indo-Canadian-owned SMBs in Ottawa skew toward IT services consultancies, medical and dental clinics in Barrhaven and Kanata, restaurants along Bank Street and in Kanata Centrum, and a growing fintech / SaaS founder scene.
Canada’s on-demand home services market is roughly CAD 8 billion across cleaning, handyman, plumbing, electrical, beauty, and seasonal lawn / snow services. The dominant lead-generation platforms are HomeStars (Toronto-based, owned by ANGI), Thumbtack, and to a lesser extent TaskRabbit. None of these owns the full transaction — they sell leads to providers, who then convert (or don’t). The opportunity for a branded on-demand app is to own the full transaction: booking + payment + provider payout, taking 15–25% of GMV instead of selling leads at $20–80 each. UrbanCompany’s entry into the US/Canada market has been limited, leaving room for local players. Trade-licensed services (plumbing, electrical, gas) need provincial certification — a Red Seal plumber in Ontario, a TQ ticket in Alberta, etc. WSIB (Ontario) and WCB (BC, Alberta) coverage is mandatory for many service categories. Stripe Connect Express is the standard payouts rail with KYC built in. PIPEDA covers customer data; for at-home services, additional safety features like provider photo on the way, ETA, and in-app emergency button are increasingly expected. Quebec operations need French. Background checks via Certn or Sterling. Apple App Store requires clear permission flows for location and camera. Single-category service apps (just cleaning, just handyman) ship in 10–12 weeks; full multi-category marketplaces take 14–18.
Catalogue of services with category trees (Home Cleaning / Plumbing / Electrical / Beauty / Lawn / Snow), per-service pricing (flat, hourly, or square-foot based), add-ons (deep clean, fridge inside, baseboards), and dynamic surge pricing for same-day or after-hours bookings. Customers see transparent upfront pricing before they confirm.
Service providers see incoming job requests filtered by skill, distance, and rating, accept or decline with one tap, get in-app navigation to the customer address, check in / check out with photo proof of work, capture before-and-after photos, and view weekly earnings. Background-checked profile with rating, completed-jobs count, and specialty tags.
Customers book one-time jobs, set up recurring bookings (weekly cleaning, monthly lawn care), or flag emergency (burst pipe at 2am) with surge pricing applied. Calendar holds providers’ availability across all services they offer. Auto-rebooking for recurring customers with reminder pushes the day before.
Customers pay in-app via card, Apple Pay, or Google Pay. Stripe Connect Express onboards providers (KYC, banking), pays them weekly automatically minus platform commission, and supports tipping. GST/HST captured per service per province. Optional auth-and-capture flow so the final amount reflects actual time worked.
Provider onboarding workflow with document upload (trade certification for plumbers / electricians, business registration, WSIB or WCB number, insurance certificate, criminal record check), admin verification, and rating system. Low-rated providers auto-flagged for review. Photo proof of work enforced for cleaning and home repair.
Web admin to onboard providers, set service-area polygons, control commission per category, monitor live jobs, intervene in disputes, issue refunds, and view category-level revenue. Cohort analytics on repeat-booking rate, recurring vs one-time mix, average basket, and peak demand windows — so you know where to recruit more providers.
Yes. We build on-demand services marketplaces for Canadian operators including those serving Ottawa — with service-area polygons drawn for Ottawa postal codes, Stripe Connect provider payouts, trade-certification capture for plumbers and electricians, and French localization if Quebec is in scope. Live in 12–16 weeks. WhatsApp +91-9277-184-741 to scope your Ottawa marketplace.
HomeStars and Thumbtack sell leads — you pay per lead whether or not you convert. Your own app owns the booking and payment, so your unit economics are per-completed-job not per-lead. Works best when you have providers on supply (your own crew or contracted) and want a branded customer experience.
Yes — plumbing, electrical, gas, and HVAC are provincially regulated. We capture trade certification (Red Seal, Provincial TQ), WSIB / WCB numbers, and insurance certificates at provider onboarding. Verification is on you / your admin team; the app provides the workflow and document storage.
Yes — service-area polygons are configured per city / postal code, with separate provider pools and dynamic pricing per market. Most marketplaces launch in one city, prove unit economics, then expand. We build for multi-city from day one even if you launch in one.
Stripe Connect Express handles provider KYC and weekly automatic CAD payouts direct to their Canadian bank account, minus your platform commission. Tipping flows direct to provider. Instant payout for an extra fee is supported.
Single-category (cleaning-only, handyman-only) app: 10–12 weeks. Full multi-category marketplace with recurring scheduling, background-check workflow, and admin dispatcher: 14–18 weeks. Apple review averages 24–48 hours for first submission in Canada.