🇨🇦 Canada-Wide · 📱 Mobile App

Clinic / Telehealth Apps Development for Canada

We build clinic appointment booking and telehealth mobile apps for Canadian family practices, walk-in clinics, dental offices, physio centres, and specialist practices. Patient app for booking and video visits, clinic dashboard for scheduling, EMR integration where possible, and OHIP-aware billing flows — built in 10–14 weeks at a fixed CAD price.

CAD 12,000 – CAD 40,000 · 10–16 weeks

Prices exclude GST/HST. Our invoices are issued from India; if your business is GST/HST-registered, ask your accountant how to account for imported services.

Who

Who This Is For

Family practice and walk-in clinics tired of phone-only booking. Dental, physio, chiropractic, and optometry practices looking to reduce no-shows. Specialist clinics (dermatology, cardiology, mental health) offering virtual visits. Multi-location group practices needing a single branded patient app instead of a JaneApp or Cliniko-only portal.

Canada’s healthcare technology market is fragmented across provincial systems: Ontario’s OHIP, BC’s MSP, Alberta’s AHCIP, Quebec’s RAMQ, and others, each with its own billing codes and EMR vendor mix. JaneApp (Vancouver-based) is widely used for physio, dental, and allied health booking; Cliniko, Zanda (formerly Power Diary), and Telus PS Suite are also widely used. Virtual care grew sharply during the pandemic and is now a settled part of family practice in Canada. For booking-only apps the regulatory bar is moderate — PIPEDA plus provincial privacy law (PHIPA in Ontario, HIA in Alberta, PHIA in Manitoba) — but for apps that store PHI (personal health information), clinics and their privacy officers generally expect Canadian data residency. AWS Canada Central (Montreal) and Azure Canada Central (Toronto) are the standard. Apple App Store has tightened review of health apps; you need a public privacy policy, clear data-handling disclosures on the App Privacy nutrition label, and clinical-claim justification if you make any diagnostic claim. EMR integration via HL7 FHIR is achievable for OSCAR (open source) and some commercial EMRs; many smaller clinics live with CSV / manual sync. Stripe handles uninsured and out-of-province direct payment in CAD. Push notifications (FCM/APNs) cut no-shows substantially when paired with SMS via Twilio. Most single-clinic booking apps ship in 10–12 weeks; full telehealth with video and EMR integration takes 14–18.

Features

What We Can Build Into Your App

Every module below is optional. A core build sits at the lower end of CAD 12,000 – CAD 40,000; each module you add moves the quote toward the top of the range. We confirm the exact list and a fixed price after scoping.

Patient self-booking with real-time availability

Patients see real-time provider availability, book or reschedule in under a minute, choose in-person or virtual, pre-fill intake forms, and get push + email + SMS reminders that help cut no-shows. Multi-provider, multi-location, multi-service-type, and family-member booking (book for child or parent under one account) built in.

Telehealth video visits

In-app secure video consultations using WebRTC or a hosted provider like Daily.co or Twilio Video, hosted in a Canadian region for data residency. Waiting room, screen sharing for test results, in-call chat, and recording (with consent) for follow-up. Bandwidth-adaptive so it works on a patient’s mobile data in a basement apartment.

OHIP / provincial billing-aware workflow

Visit-type categorization that can be mapped to OHIP, MSP (BC), AHCIP (Alberta), RAMQ (Quebec), and other provincial billing codes. Auto-generated visit summaries with billing code suggestions exportable to your billing software (OSCAR, Accuro, Telus PS Suite). Out-of-province and uninsured visits flow to Stripe for direct payment in CAD.

Intake forms, consent, and document upload

Custom intake forms per visit type (new patient, mental health, physiotherapy), e-signature consent, secure photo or PDF upload of insurance card, ID, or prior test results. Forms pre-fill on return visits. Storage set up with PIPEDA in mind, in Canadian cloud regions (AWS Canada Central, Azure Canada Central).

Prescription and care-plan delivery

After a visit, providers send prescriptions, lab requisitions, referral letters, and care-plan PDFs direct into the patient app. Patient can forward the PDF to their pharmacy or lab. Care-plan reminders (take medication, exercises for physio) via push notifications. All transmission encrypted at rest and in transit.

Clinic dashboard + analytics

Front-desk and provider web dashboard: daily schedule, walk-in queue, no-show rate per provider, average wait time, virtual vs in-person mix, revenue per visit type, and patient demographics. Pull weekly performance reports without bothering your billing manager.

FAQs

Clinic / Telehealth Apps FAQs

Yes — any app handling personal health information in Canada must comply with PIPEDA federally and provincial laws like PHIPA (Ontario) or HIA (Alberta). We architect for Canadian data residency (AWS Canada Central or Azure Canada Central), encryption at rest and in transit, audit logging, and breach-notification workflows. Your privacy officer or lawyer confirms the app meets your obligations before launch.

The app categorizes visits with the right billing code and exports to your billing software (OSCAR, Accuro, Telus PS Suite, Dr Bill). Direct submission to provincial payers usually runs through your existing billing tool — we can integrate with it rather than replace it.

Where the EMR exposes an API (OSCAR via HL7 FHIR, Telus PS Suite via partner APIs, JaneApp via API), yes. Where it does not, we use scheduled CSV / SFTP exports or document attachment workflows. Scope depends on the EMR — we audit yours during discovery.

Yes. We use WebRTC media encrypted in transit, via providers like Daily.co or Twilio Video, with Canadian data residency configurable. Recordings (with patient consent) are stored encrypted in Canadian cloud regions and access-logged.

JaneApp and Cliniko are great off-the-shelf SaaS. Your own branded app makes sense if you want patient-branded experience, custom workflows that vendors do not support, or to consolidate multi-location with a single patient identity. Otherwise, often JaneApp is the right call — we will tell you honestly during discovery.

Ready to build your app?

Free 30-min consultation. CAD quote in 24 hours.

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